Parking charge notice

Locksi

I have received a parking charge notice but I haven't been driving the car on that day actually it was my daughter. On the photos all I can see is car driving on the road there is no any parking display or so .She could come in and leave as many times as she wanted because the only thing I can see is a car on the road no actually on the park places . Can I appeal the notice for that reason and could you help me with it please. I read a newbie thread and found it a bit confusing. I haven't had anything before for all my life Thank you

la531983

You dont need to appeal anything. Tell them the driver was your daughter and let her deal with it.

Locksi

She says she didn't stay for 7 hours in the parking she was coming and leaving but not 7 hours 

Car1980

Sounds like this is a "double dip" case where the ANPR has failed to pick up the exit time.

At this stage I would just deal with it as the keeper. 

Worth "appealing" this one, and going to POPLA. I'd try sending them this:

"I am appealing as the Registered Keeper. It is denied the vehicle was present for the 7 hours 57 minutes you allege. This is a clearly a case of ANPR "double dipping" and you should search your system for the missing orphan images. Please cancel the PCN to avoid having to take this to POPLA."

1505grandad

FYI  -  well known flaw in anpr cameras  -  even noted in the ppss CoP:-

https://www.britishparking.co.uk/write/Documents/AOS/Sector Code Templates/sectorsingleCodeofPracticeVersion1.1130225.pdf

"7.3. Use of photographic evidence

Photographic evidence must not be used by a parking operator as the basis for issuing a parking charge unless: 

d) images generated by ANPR or CCTV have been subject to a manual quality control check, including the accuracy of the timestamp and the risk of keying errors.

NOTE 1: The manual quality control check for remote ANPR and CCTV systems is particularly important for detecting issues such as “double dipping”, where image camera systems might have failed to accurately record each instance when a vehicle enters and leaves controlled land, and for checking images that might have been taken other than by a trained parking attendant (see Clause 15)."

Coupon-mad

Locksi said:

She says she didn't stay for 7 hours in the parking she was coming and leaving but not 7 hours 

So why haven't you appealed pointing out this is a double dip case, as seen all too commonly with ANPR?

Locksi

Thank you everyone. The appeal was successful and charged notice cancelled.

Nellymoser

Great news 🥳