Cahoot/Rapport

caper7

I have just joined Cahoot, and they advise installing Rapport software.
Firstly, should I? I use either Chrome or Firefox on Android tablets for internet banking. No apps. On home wifi only.
Secondly, in the event of any issue, would I potentially not get reimbursed if I haven't used the software they've suggested? 

QrizB

I've had a Cahoot account for 10+ years and have always declined the offer of Rapport.

I see they're part of IBM which might give some reassurance if you do decide to install it 

https://en.wikipedia.org/wiki/Trusteer

luci

Santander nagged me to install Rapport for years, but I declined, as I was happy with my own security.

flaneurs_lobster

Rapport used to have a dreadful reputation in the world of Corporate Sysadmins that I used to hang around with.

We're talking a good few years ago so it might have changed but it was a resource hog and extremely intolerant of any other AV or anti-malware or other random software that's running alongside it.

Don't think it will do any actual harm to your machine, never felt the need for it myself, but the one person I know who did install it took it off after a week claiming their machine was noticeably more sluggish with it. 

UncleK

It's a common thing for banks to suggest installing protective/anti-virus software - I've never done it on the basis that Microsoft's stuff will probably do the job. And I suspect the comment that another layer will slow things down is spot on. So "ignore" is probably sound advice. I wonder if banks get paid to promote it?

nottsphil

UncleK said:

It's a common thing for banks to suggest installing protective/anti-virus software - I've never done it on the basis that Microsoft's stuff will probably do the job. And I suspect the comment that another layer will slow things down is spot on. So "ignore" is probably sound advice. I wonder if banks get paid to promote it?

I doubt it, as it is or was free. This is actually the first time for years that I've heard of it! 

EthicsGradient

flaneurs_lobster said:

Rapport used to have a dreadful reputation in the world of Corporate Sysadmins that I used to hang around with.

We're talking a good few years ago so it might have changed but it was a resource hog and extremely intolerant of any other AV or anti-malware or other random software that's running alongside it.

Don't think it will do any actual harm to your machine, never felt the need for it myself, but the one person I know who did install it took it off after a week claiming their machine was noticeably more sluggish with it. 

I installed it several years ago on a previous laptop at the suggestion of a bank, and I too felt it seems a bit of a resource hog - I typically buy low-end PCs, and I felt it did seem to slow down start-up a bit. So when I got a new laptop, I didn't bother installing it again, thinking my other security OK. It may be OK with more modern machines, or faster ones, I guess (though much software just increases in size and complexity to take advantage of what they reckon a typical user will now have).

masonic

Is that still around? Never been offered it since switching to Linux.

Ch1ll1Phlakes

masonic said:

Is that still around? Never been offered it since switching to Linux.

Yes I was offered it last week when logging into Santander and Cahoot

Rheumatoid

I was offered it recently. Gave it another chance in case it had moved on from the total carp of about 10 years ago when I last tried it. Still carp!!

vadek

I used Rapport many years ago (2013-2015) and had endless problems with it. It was a resource hog for one, and it kept uploading big chunks of data from my PC to IBM. I had several email conversations with IBM about it. I recommend avoiding it.