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AA breakdown renewal phone call genuine?

Chloe_G
Chloe_G Posts: 439
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edited 3 November 2025 at 6:23PM in Motoring
I just got a phone call - they said they were from the AA phoning about my breakdown renewal (which is due in 3 weeks time). My mobile identified the call as the AA but I suddenly wondered if it was a genuine call.  I was busy so they are calling back on another day.

Do the AA phone to chase up renewals?

Comments

  • Brie
    Brie Posts: 18,018
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    I thought they would just send something in the post or by email.  But if your preferences are set to your phone instead it's entirely possible.  Maybe ring them instead to check?
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  • My AA cover was terminated by myself 2 months ago.
    I’ve had 15 plus emails and at least 6 calls from them.
    I have a complaint proceeding through channels as I only opted for postal communication.
    Ps, I love a good complaint.

  • Ms_Chocaholic
    Ms_Chocaholic Posts: 13,969
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    Make sure that joining as a new customer isn't cheaper than your renewal price.
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • david29dpo
    david29dpo Posts: 3,994
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    40% off at the moment, dont renew. Apply as a new customer. 
  • Chloe_G
    Chloe_G Posts: 439
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    Thanks all - do they accept you as a new customer?  So I would just let it lapse and then apply again?  
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 13,969
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    Chloe_G said:
    Thanks all - do they accept you as a new customer?  So I would just let it lapse and then apply again?  

    Yes absolutely.  
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
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