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Progressive BS 2FA
DRS1
Posts: 2,485 Forumite
So I opened a 1 year Fixed Rate Access Bond with Progressive BS earlier today. I got through the selfie and upload a passport stage and got to the page about 2 factor authentication where I had two choices.
First I could download an authenticator app to my phone or I could use WhatsApp. My mobile doesn't download any apps (and I am sure someone will tell me I need a new phone). To complete the application I selected WhatsApp.
My phone can handle texts and for the first log in I got a text so that was fine but I suspect it won't work in future.
I tried downloading WhatsApp onto my laptop but it looks as if I need to have WhatsApp on my mobile for that to work.
So my question is do I need to abandon this Progressive 1 year bond or is there some way they could keep me on texts for 2FA? I have made an enquiry with Progressive but it will be two working days before I hear back and I don't want to fund it if I am going to have to abandon it
First I could download an authenticator app to my phone or I could use WhatsApp. My mobile doesn't download any apps (and I am sure someone will tell me I need a new phone). To complete the application I selected WhatsApp.
My phone can handle texts and for the first log in I got a text so that was fine but I suspect it won't work in future.
I tried downloading WhatsApp onto my laptop but it looks as if I need to have WhatsApp on my mobile for that to work.
So my question is do I need to abandon this Progressive 1 year bond or is there some way they could keep me on texts for 2FA? I have made an enquiry with Progressive but it will be two working days before I hear back and I don't want to fund it if I am going to have to abandon it
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Comments
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Other posters have advised that you can call them and ask for the codes to be sent via email. Text has indeed been phased out for login purposes.2
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Thanks.Kim_13 said:Other posters have advised that you can call them and ask for the codes to be sent via email. Text has indeed been phased out for login purposes.
I thought email was even more old fashioned than text.
But now I think of it they did send me authentication messages both by text and by email as part of the application.0
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