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MSE EnergyClub - Waste of Time!
I am a member of the MSE EnergyClub.
On Oct 1 I actioned a switch from OVO to British Gas Collective Nov26 .
Nothing happened British Gas claimed they had not been notified.
I contacted energyclub@moneysavingexpert.com Oct 6 and was told that they should have been notified and that they would get them to contact me - well nothing happened.
I actioned the same switch again on Oct 7 - again nothing happened despite contacting energyclub@moneysavingexpert.com several times - I just get told that they would get British Gas to contact me - that's only if they bother to reply!
Well it is three weeks and still nothing has happened.
I downloaded the MSE app and it shows "Switch in progress"
As I implied above they don't seem to bother to reply to my emails to energyclub@moneysavingexpert.com.
On Oct 1 I actioned a switch from OVO to British Gas Collective Nov26 .
Nothing happened British Gas claimed they had not been notified.
I contacted energyclub@moneysavingexpert.com Oct 6 and was told that they should have been notified and that they would get them to contact me - well nothing happened.
I actioned the same switch again on Oct 7 - again nothing happened despite contacting energyclub@moneysavingexpert.com several times - I just get told that they would get British Gas to contact me - that's only if they bother to reply!
Well it is three weeks and still nothing has happened.
I downloaded the MSE app and it shows "Switch in progress"
Can someone please sort this out!
If I could contact Martin Lewis directly I would ask him to sort out the support for the MSE EnergyClub.
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Comments
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Martin Lewis does not own MSE and hasn't done so since 2012.Have you had any notification from Ovo that you are leaving? Normally a barrier to a switch is you owe your old supplier a chunk of money.0
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