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LLoyds and Halifax 'co servicing'

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Comments

  • wiseonesomeofthetime
    wiseonesomeofthetime Posts: 2,592 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 8 December 2025 at 7:43AM
    All seems to be live on Android now with latest app updates, love how they made a point that you can reorder/hide accounts, it's almost like they expected complaints about seeing upto 3 sets of accounts in 1 app 😏🤔🙃, I CBA to hide or reorder at the moment but yeah, also the Lloyds banking group are going to close various savings accounts if mine next year automatically because of non use so all is well🤣
    No such feature appears in my Lloyds app and I am on the latest version! 
    I found it. Can only customise under the Summary tab, not the Everyday tab that my app seems to open to by default. 
  • Is there any way we can opt out of this, so not have halifax show on lloyds and vice versa as someone else has access and I don't want them seeing my other account?
  • Barkin
    Barkin Posts: 883 Forumite
    500 Posts Second Anniversary Name Dropper
    How has someone else got access?

    Hopefully not by sharing login details, as that would be against T's&C's...
  • northwalesd
    northwalesd Posts: 1,366 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is there any way we can opt out of this, so not have halifax show on lloyds and vice versa as someone else has access and I don't want them seeing my other account?
    In what way has someone else got access? If you hold a joint account with one of the banks but have a sole account with the other, the second person won't be able to see your sole account.
  • Is there any way we can opt out of this, so not have halifax show on lloyds and vice versa as someone else has access and I don't want them seeing my other account?
    Joint account? The other party will only see accounts you hold jointly, not the accounts that are in your name only.

    Unless you've shared login details or use the same userid/password for all your accounts?
  • gt94sss2
    gt94sss2 Posts: 6,338 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Is there any way we can opt out of this, so not have halifax show on lloyds and vice versa as someone else has access and I don't want them seeing my other account?
    Not automatically sadly - at least not yet. 

    But if you ask the AI chatbot about co-servicing you will get a message

    If displaying your Halifax and Bank of Scotland accounts might affect who can see certain accounts or impact your financial independence, we're here to support you. 

    with an offer to put you though to discuss your concerns with someone 

  • Any news about whether MBNA cards will joining the Lloyds/Halifax app party?
  • Barkin
    Barkin Posts: 883 Forumite
    500 Posts Second Anniversary Name Dropper
    ---x---
    If displaying your Halifax and Bank of Scotland accounts might affect who can see certain accounts or impact your financial independence, we're here to support you. 
    ---x---

    Am I missing something here?

    As far as I can tell, unless login details have been shared, or something equally silly, only the account holder can see their accounts.

    I can see my sole accounts and our joint account.
    MrsB can see her accounts and our joint account.
    Neither of us can see the others sole accounts.
  • Barkin said:
    ---x---
    If displaying your Halifax and Bank of Scotland accounts might affect who can see certain accounts or impact your financial independence, we're here to support you. 
    ---x---

    Am I missing something here?

    As far as I can tell, unless login details have been shared, or something equally silly, only the account holder can see their accounts.

    I can see my sole accounts and our joint account.
    MrsB can see her accounts and our joint account.
    Neither of us can see the others sole accounts.
    I can imagine a scenario where a bank account with (say) Halifax may not be known to a second party even when the first party shares all details of their sole bank account with (say) Lloyd's.

    "Co-servicing" would reveal the presence of a hitherto "secret" account. Don't want to get into the rights/wrongs/maybes of this type of relationship but it should be right that an individual can continue to have an account that is not visible on a hitherto irrelevant app/site.
  • Barkin
    Barkin Posts: 883 Forumite
    500 Posts Second Anniversary Name Dropper
    OK, I was looking from a technical viewpoint, but I get that 👍
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