Eon Next demanding more proof of solar ownership

Keep_pedalling

We moved house 18 months ago and successfully transfered the feed in tariffs to us. E-on Next have been paying us the rather small amounts due but today I have received an e-mail saying that want a second document proving we own them or they won’t pay us anymore. 

The options they give is a letter from the previous owner (not possible as they no longer live in the UK) or from our solicitor saying that the panels were included in the sale which will cost us more than the amount we will get back over the next couple of years so I am somewhat annoyed about this. At least I switched the generation payments to SEG payments with Octopus so it is only the very tiny generation payments effected.

Anyone else had this happen?

jimjames

You might find the Green board has more info as there are lots of solar users there. Surely the solicitor should provide evidence that they had included the panels in the sale as that should be their job as part of the process rather than costing anything?

Keep_pedalling

jimjames said:

You might find the Green board has more info as there are lots of solar users there. Surely the solicitor should provide evidence that they had included the panels in the sale as that should be their job as part of the process rather than costing anything?

The evidence was provided on the TA10 form the sellers provided and they already have that but they now want secondary evidence 18 months after the event.

Take your point about the other board, I will ask the mods to move it. 

squirrelpie

Move your generation account to somewhere else that will accept your documentation?

Keep_pedalling

squirrelpie said:

Move your generation account to somewhere else that will accept your documentation?

Annoyingly I was going to do that some time back, but I have a horrible feeling a transfer will be blocked by E-on with this outstanding issue on it. 

matt_drummer

The FIT generation payments should not be tiny, you should be getting at least 20p per kWh generated.

You have moved your deemed export (50% of generation) to SEG I assume?

That may well be tiny if you don't export much

Keep_pedalling

matt_drummer said:

The FIT generation payments should not be tiny, you should be getting at least 20p per kWh generated.

You have moved your deemed export (50% of generation) to SEG I assume?

That may well be tiny if you don't export much

This installation was one of the last to get the fit payments so I only get something like 5.6p. We were getting 70p more in our old house which was on the very early rates, which certainly makes this seem tiny 😄. 

Martyn1981

Keep_pedalling said:

jimjames said:

You might find the Green board has more info as there are lots of solar users there. Surely the solicitor should provide evidence that they had included the panels in the sale as that should be their job as part of the process rather than costing anything?

The evidence was provided on the TA10 form the sellers provided and they already have that but they now want secondary evidence 18 months after the event.

Take your point about the other board, I will ask the mods to move it. 

Did you and the previous owner also complete a transfer of FiT form? That's the important document.

Keep_pedalling

Martyn1981 said:

Keep_pedalling said:

jimjames said:

You might find the Green board has more info as there are lots of solar users there. Surely the solicitor should provide evidence that they had included the panels in the sale as that should be their job as part of the process rather than costing anything?

The evidence was provided on the TA10 form the sellers provided and they already have that but they now want secondary evidence 18 months after the event.

Take your point about the other board, I will ask the mods to move it. 

Did you and the previous owner also complete a transfer of FiT form? That's the important document.

Yes, all that was done and they have been paying them up til now when they are suddenly asking for yet more proof. They do now seem happy to accept a copy of the LR record although this was not an option given on their original email so I sent them that today.