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Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 7,549 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper

     I can’t see that this wouldn’t be reported to the ICO as the threshold for this is actually quite low
    They wouldn't be daft enough NOT to report it - the penalties for not reporting breaches can be greater than any sanction for the breach itself.
  • My account is one that was affected and also my daughters 

    I phoned them first thing Monday, they were 'looking into it , unsure what's happened'

    Phoned as soon as lines opened yesterday , spoke to 'line manager' 
    Assured only a small number of users were affected and I would be contacted , I finally got an email at 5pm yesterday 

    Seems to me they want to keep.this as quiet as possible , still people on S.M unsure of what's happened , not very open and honest from them at all given it was a 'technical error" on their part 

  • Dizzy_Ditzy
    Dizzy_Ditzy Posts: 17,474 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    @Apollonia22 they will be under guidance from the ICO as to what they can tell people. Those who were affected have been informed and those who weren’t affected dont need to be informed. 
    I’m a Forum Ambassador and I support the Forum Team on the Health & Beauty, Greenfingered Moneysaving and How Much Have You Saved boards. If you need any help on these boards, please do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com

    All views are my own and not the official line of MoneySavingExpert
  • MouldyOldDough
    MouldyOldDough Posts: 2,832 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited Today at 9:51AM
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