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Credit Report post IVA

Hi Everyone,

I completed my IVA at the start of the year and have been trying to clean up my credit file. I’ve hit a wall with Creation Finance/LaSer (Currys).

They’re refusing to mark my account as defaulted at the start of the IVA. Instead, they’ve been reporting missed payments ever since I entered the arrangement.

My IVA paperwork shows the agreed claim was “Agreed Nil Claim.” I’ve sent them my completion report, but they keep denying my request to fix the file.

The credit agencies told me to work directly with the creditor, but I’m getting nowhere.

Has anyone successfully dealt with Creation Finance/LaSer on a post-IVA credit file correction? What are the next best steps or formal actions I can take to finally get them to record a default date and stop these incorrect missed payment markers?

Any advice on how to handle this would be a huge help!

Thanks in advance.

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