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Co-Op mobile and web log ins not working

General_Grant
General_Grant Posts: 5,433 Forumite
Part of the Furniture 1,000 Posts Name Dropper
in Budgeting & bank accounts
Anyone here know what the problem is as it doesn't seem to be affecting other banks.

Comments

  • badger09
    badger09 Posts: 11,789 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    General_Grant said:
    Anyone here know what the problem is as it doesn't seem to be affecting other banks.
    Just tried mobile. Error message says mobile app temporarily unavailable. Similar message in OLB 
    Service Status page states no planned maintenance but that both services are unavailable - no indication why
  • Nasqueron
    Nasqueron Posts: 11,293 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 October 2025 at 2:36PM
    Android at least is displaying a  message saying the mobile app is temporarily unavailable and to use phone banking

    The co-op service status was updated just after 12 to say online banking and mobile banking are unavailable

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • General_Grant
    General_Grant Posts: 5,433 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 23 October 2025 at 2:37PM
    badger09 said:
    General_Grant said:
    Anyone here know what the problem is as it doesn't seem to be affecting other banks.
    Just tried mobile. Error message says mobile app temporarily unavailable. Similar message in OLB 
    Service Status page states no planned maintenance but that both services are unavailable - no indication why
    And it's been like that since about 7 am.  (Actually I'm not sure that it included mobile from that early.)
    They are silent about this on FB and X.
  • Heytheremrblue
    Heytheremrblue Posts: 82 Forumite
    10 Posts First Anniversary Name Dropper
    That are useless happens all the time but don’t expect any kind of real information or what actually happened just canned responses. They truly are useless and hopeless…
  • flaneurs_lobster
    flaneurs_lobster Posts: 9,732 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    Heytheremrblue said:

    They truly are useless and hopeless…
    ...with a £250/mth 7% regular saver, otherwise ignore them.
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