Having trouble logging in to Tesco bank?

B0bbyEwing

So I put in my username, password & all that, go to click where I'm then expecting to be in to my accounts or a welcome page or something yet the next page is this...



So I click welcome - that's no good because it's all a Microsoft thing. So I click back arrow a few times & get this...

Hmm well I would upload but looks like I'm capped at 1 image per post so give me a moment....

B0bbyEwing

That.

So on the face of it I've logged out but if you look top right I'm still logged in. A little contradicting.

So I click on "My account" - and finally can access my accounts.

Bit of a drawn out way of doing things. Is it just happening to me or are some of you getting this also?

skitskut

I've had this happen to me from time to time where the log out page is displayed but I'm actually still logged in. Pressing the back arrow when you're actually logged in could be why it's happened for you.

B0bbyEwing

skitskut said:

I've had this happen to me from time to time where the log out page is displayed but I'm actually still logged in. Pressing the back arrow when you're actually logged in could be why it's happened for you.

Not quite sure you've read my post in full?? Seems like you've only read post #2 & not the OP?


Anyway just to follow this up - happens in both Chrome & FireFox.

molerat

I had that screen the other day, can't remember what site it was on.  Obviously an error in a re-direct, maybe down to the AWS problems earlier.

B0bbyEwing

molerat said:

I had that screen the other day, can't remember what site it was on.  Obviously an error in a re-direct, maybe down to the AWS problems earlier.

To the what?

molerat

https://www.bbc.co.uk/news/articles/cvgvnp77dy9o

B0bbyEwing

molerat said:

https://www.bbc.co.uk/news/articles/cvgvnp77dy9o

Ah. I only look at the sports section of the news & even then it's only a glance. 

Thanks for the info.

Rbeck3137

Did you get any further with this - I keep getting the same thing.

B0bbyEwing

Rbeck3137 said:

Did you get any further with this - I keep getting the same thing.

Only in the sense that just like it decided to start acting up it then randomly decided to start behaving itself without anything being done by me. 

37eeyore

I've been having this problem for a while and figured out that clicking the back button meant I could access my account, but it's still annoying. The first time it happened I thought I was being hacked or had a virus. It doesn't always happen and I think it depends which link I click after I've searched for Tesco Finance. Unfortunately I can never remember which one worked and it may just be random. Has anyone reported it to Tesco? Perhaps if we complain they will fix it.