Aclara meter clock and readings

QrizB

^ Is that not the date and time of the credit top-up, rather than the current date and time?

MWT

QrizB said:

^ Is that not the date and time of the credit top-up, rather than the current date and time?

You could well be right, it should still be hidden in their somewhere, but it is a red-herring in this case as it is never going to have drifted far enough to cause the issue the OP is reporting. 

Ildhund

Just to point out that the menus on Aclara meters (in the SGM 1400 range, at least) are configurable by the supplier, so what's available on one may be different from what's available on another installed by a different supplier.On my own OVO-installed SGM 1416-B, with Credit Mode selected on the 'A' menu, Date and Time are options 2 and 3 on the 'B' menu. The meter's clock is currently 35 seconds fast compared with my kitchen MSF radio-controlled clock.
  

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[Fun fact: The current transmitter in Cumbria took over from the original one in Rugby in 2007. The Rugby transmitter's callsign was MSF, where 'M' is one of the ITU prefixes allocated to the United Kingdom, and the letters 'SF' were allocated for no documented reason. This resulted in the common terminology "the MSF signal", which is still used by the NPL. See Time and frequency MSF radio signal - NPL]

QrizB

Ildhund said:

Just to point out that the menus on Aclara meters (in the SGM 1400 range, at least) are configurable by the supplier, so what's available on one may be different from what's available on another installed by a different supplier.On my own OVO-installed SGM 1416-B, with Credit Mode selected on the 'A' menu, Date and Time are options 2 and 3 on the 'B' menu. The meter's clock is currently 35 seconds fast compared with my kitchen MSF radio-controlled clock.

Ah, that's very helpful!

On my SGM1412-B, if I press "B" to cyle the display to say "Credit mode", I can then press "A" and get the date and time.

Auroraatkinson

Thanks I manged to.find the  clock and it is showing correct time. Still doesn't explain where is my boiler usage gone from the night rate 🫩

QrizB

Auroraatkinson said:

Thanks I manged to.find the  clock and it is showing correct time. Still doesn't explain where is my boiler usage gone from the night rate 🫩

Have you had a chance to check your consumption charts on the Octopus website?

WiserMiser

Ildhund said:
[Fun fact: The current transmitter in Cumbria took over from the original one in Rugby in 2007. The Rugby transmitter's callsign was MSF, where 'M' is one of the ITU prefixes allocated to the United Kingdom, and the letters 'SF' were allocated for no documented reason. This resulted in the common terminology "the MSF signal", which is still used by the NPL. See Time and frequency MSF radio signal - NPL]

May well have been 'Master Standard Frequency'.

Auroraatkinson

QrizB said:

Auroraatkinson said:

Thanks I manged to.find the  clock and it is showing correct time. Still doesn't explain where is my boiler usage gone from the night rate 🫩

Have you had a chance to check your consumption charts on the Octopus website?

Yes and I can't figure it out really. It's on for 2 hours but it shows only one hour of usage like 0.5 and 0.4kwh . This boiler is 3kwh so it should be using around 6kwh for the duration used. This is how my bills for the past 3 years have been with the old boiler which was the same - around 130-150kwh tatal night usage per month.  Now I  have only  7kwh for the whole week since I.moved

QrizB

Auroraatkinson said:

QrizB said:

Auroraatkinson said:

Thanks I manged to.find the  clock and it is showing correct time. Still doesn't explain where is my boiler usage gone from the night rate 🫩

Have you had a chance to check your consumption charts on the Octopus website?

Yes and I can't figure it out really. It's on for 2 hours but it shows only one hour of usage like 0.5 and 0.4kwh . This boiler is 3kwh so it should be using around 6kwh for the duration used. This is how my bills for the past 3 years have been with the old boiler which was the same - around 130-150kwh tatal night usage per month.  Now I  have only  7kwh for the whole week since I.moved

That sounds as though the thermal store is already hot, and it's just re-heating it.

Do you actually have hot water? And do you use it?

Are there any high energy use periods at other times of the day on your chart?

Auroraatkinson

QrizB said:

Auroraatkinson said:

QrizB said:

Auroraatkinson said:

Thanks I manged to.find the  clock and it is showing correct time. Still doesn't explain where is my boiler usage gone from the night rate 🫩

Have you had a chance to check your consumption charts on the Octopus website?

Yes and I can't figure it out really. It's on for 2 hours but it shows only one hour of usage like 0.5 and 0.4kwh . This boiler is 3kwh so it should be using around 6kwh for the duration used. This is how my bills for the past 3 years have been with the old boiler which was the same - around 130-150kwh tatal night usage per month.  Now I  have only  7kwh for the whole week since I.moved

That sounds as though the thermal store is already hot, and it's just re-heating it.

Do you actually have hot water? And do you use it?

Are there any high energy use periods at other times of the day on your chart?

I do have hot water yes and use it daily . Nothing abnormal during the day except for 1.6kwh last night at between 11 and 11 30  when we were all asleep. I'll keep monitoring for now not much I can do . I may try to use all  the hot water and see if usage will increase somehow.