Admin charge

anyhelpwilldo

Hi everyone 
Paid for parking in a euro car parks run car park , but entered the wrong registration number in the machine, not realising at the time , only when we received the pcn did we realise. 

Went online to appeal the decision and sent them a photo of the ticket we obtained from the parking machine ( showing wrong registration number) and Also a screenshot from a government website showing that the registration we had entered in the machine was in fact not a registered registration of a vehicle in the Uk. 

We received a letter back from euro car parks saying the appeal was unsuccessful but if we paid £20 admin fee that would be the end of it. 

Is this normal behaviour. 

I have included a couple of photos of the received reply. 

Any comments would be greatly appreciated 


[Image removed by Forum Team]

Nellymoser

Do you think you entered the correct reg number in the machine?

Car1980

Two choices:

Pay them £20
Pay them £0, await a court claim from DCB Legal that will be discontinued a few months after a defence is filed.

I'd go for the second personally. Begging for twenty quid because they were "paid wrong" is just pitiful.

But a lot of people would rather lose twenty quid for a quiet life.

anyhelpwilldo

Nellymoser said:

Do you think you entered the correct reg number in the machine?

No we definitely inputted the wrong registration number. 

anyhelpwilldo

Car1980 said:

Two choices:

Pay them £20
Pay them £0, await a court claim from DCB Legal that will be discontinued a few months after a defence is filed.

I'd go for the second personally. Begging for twenty quid because they were "paid wrong" is just pitiful.

But a lot of people would rather lose twenty quid for a quiet life.

Yes easy life does sound good, but it’s also the principle, they say the appeal was unsuccessful but will let us only pay the admin fee as they call it , if it was unsuccessful why don’t they go after the full amount?

James_Poisson

anyhelpwilldo said:

Yes easy life does sound good, but it’s also the principle, they say the appeal was unsuccessful but will let us only pay the admin fee as they call it , if it was unsuccessful why don’t they go after the full amount?

Because the joint COP state that for a major keying error they can ask for £20 admin fee, for a minor error they should uphold the appeal and charge nothing.

It's entirely up to you, if you think about it the admin to cancel both scenarios would be exactly the same, they find the number you actually inputted and there you are.

But you are being invoiced by a greedy company in an unregulated scammers industry that want every penny they can get supported by their ATA.

The landowner (who they are supposed to be managing parking payments for) got their full payment without loss, the parking operator only gets money from invoicing people for allegedly breaking their made up rules.

The ANPR system and VRN inputting is only there to catch people in the cheapest most efficient (to them) way you are expected to fall in with that or suffer their greedy demands.

Car1980

They will revert to going for the full amount in a court claim, but as it'll never go to a hearing it doesn't matter.

anyhelpwilldo

Thanks for the input, I’ll leave it up to the missus as it was her who made the mistake.