We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Air source heat pump ECO3 grant selling home

Choccy25
Choccy25 Posts: 5 Newbie
First Post
in House buying, renting & selling
Hi, 
we are selling our home.
We had a ASHP installed for free around 3 to 4 years ago.

However the installer is a horrible man and claims to not even know who i am anymore.
The provider of the ASHP Grants have tried there upmost best to help, I've been chasing it for over 2 years. 
Its not installed correctly, it comes on randomly through the day even if turned off at the wall, the installer never came back to install a part they messed up and we never received a contract, anything about the work being completed, or even shown how to use it.

As i say at first he was OK but then eventually he just pretends he doesn't know who i am despite the previous messages been there on days he was AT MY PROPERTY working.

We are selling up to move now, but as we've had no contract etc don't even know what the rules are around selling after we received the grant for this.

It doesn't pay us money and we owe no money on it, but are unsure if we had to wait a certain time before we could sell.

Has anyone had this done could help??

Thanks

Comments

  • tacpot12
    tacpot12 Posts: 9,416 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    I would suggest you check with the Grant Provider, just in case there are rules, but I couldn't find any by Googling. If you aren't receiving payments, and don't owe any money, I doubt there will be any problem selling your house because of the grant. But you must tell the new owners that the heating system is not installed correctly, OR get it installed correctly. 

    You could, if you have home insurance, use the legal expenses cover that may be included with it, to force them gome back to finish the install off, but I wouldn't let such a bad installer touch the system again.  

    According to Google, ECO3 installs must have been done by a Trustmark reggistered installer, so I would also contract Trustmark to rubbish the installer to them.
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • ic
    ic Posts: 3,488 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    tacpot12 said:
    But you must tell the new owners that the heating system is not installed correctly, OR get it installed correctly. 
    Why?  If they fail to ask if its all working ok, on their heads be it.
  • tacpot12
    tacpot12 Posts: 9,416 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    ic said:
    tacpot12 said:
    But you must tell the new owners that the heating system is not installed correctly, OR get it installed correctly. 
    Why?  If they fail to ask if its all working ok, on their heads be it.
    Or just get it fixed. 
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture