Help please - now receiving letters from HM Courts & Tribunals Service

JonHeath1980

Hi,

We have a private parking ticket. Unfortunately we've probably not done the right thing to date, and just ignored it. Would appreciate some help please on how we can turn this around as the claim is now up to £261.84 which we can't afford.

The ticket was in a car park behind a local high street. One where if you stay over 2 hours they then charge you (it's free up to 2 hours). We weren't even aware of this. We over stayed by around 19 minutes. We've gone back since, and whilst there are signs, they aren't very obvious and the car park was completely rammed. We've ignored their invoices and we've now received a "money claim" from HM Courts & Tribunals Service.

I've attached the original PCN, and the latest letter from HM Courts & Tribunals Service. I've blanked out personal information.

They've given us 14 days from 14/10 to complete a Claim Form / Response Pack. We don't know what to do. Would be very grateful for some advice.

Many thanks

Coupon-mad

Just defend it using the Template Defence. DCB Legal will discontinue in 2026.

Nellymoser

A bit more redacting needed in your posted images (circle with 3 dots let's you edit).
PCN Ref No, car reg showing on pcn and car reg in and below photos.
Car reg also in particular of claim section on the Claim form.

Le_Kirk

With an issue date of 14/10/25 and providing you complete(d) the AoS after 19/10/25 and before 02/11/25

your defence deadline date is 4.00 p.m. on 17/11/25

JonHeath1980

Thanks for the replies.

So we should use the Template Defence. We'll get that done.

AND

We should fill in the Acknowledgment of Service bit of the "Response Pack" saying we "intend to defend all of this claim"?....should we also fill in the "Defence and Counterclaim" section? This has a free text "Defence" box? Do we copy and paste the defence constructed from the Template Defence?

Many thanks