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Weird Octopus app bug(?) - negative gas usage

QrizB
QrizB Posts: 20,045 Forumite
10,000 Posts Fourth Anniversary Photogenic Name Dropper
edited 18 October at 8:10PM in Energy
I was looking at today's energy usage on my Octopus app and the gas use chart looks like this:
That's -2kWh of gas used in the most recent 30-minute slot, which I think is a first for me 😂
Had anyone else seen anything like this?
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!

Comments

  • EssexHebridean
    EssexHebridean Posts: 24,901 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Don’t tell me - you’re beta-testing Agile gas, aren’t you! 😂
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
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  • MikeJXE
    MikeJXE Posts: 3,917 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Mine looks like this 


  • MWT
    MWT Posts: 10,473 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 19 October at 6:35AM
    QrizB said:
    I was looking at today's energy usage on my Octopus app and the gas use chart looks like this:

    That's -2kWh of gas used in the most recent 30-minute slot, which I think is a first for me 😂
    Had anyone else seen anything like this?
    Only thing I can suggest is an un-trapped error code from the meter.

    See how the daily total works out ...

  • debitcardmayhem
    debitcardmayhem Posts: 13,195 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Bearing in mind when you contacted them about your earlier woes, it is probably using the gas stored in the  pipework 😎
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • Bendo
    Bendo Posts: 640 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Too many sprouts consumed and on an export tariff? 
  • WiserMiser
    WiserMiser Posts: 235 Forumite
    100 Posts Name Dropper
    It's crossed with your neighbour's meter and he's pumping nitrogen down his pipe to make the meter go backwards ! 😈
  • Grizzlebeard
    Grizzlebeard Posts: 321 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    What does Octopus Customer Services say?
  • Grizzlebeard
    Grizzlebeard Posts: 321 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Perhaps they've backdated the Volumetric Adjustment variable.
    So just correcting errors in estimated prior use?
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