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Old Llloys TSB Duo Avios

Hi,
I had tens of thousands of Avios points accrued since 1995 when Lloyds parted from TSB and replaced the Duo with the Cashback Credit Card. As a result my Avios points have vanished. I've spoken with Lloyds Customer Service  in December last year who promised to resolve within 72 hours. Theey've done nothing since.I cant get anywhere with BA or Avios at all. When I try and log in with my old Avios credentials I get diverted to the BA Executive Club.... I still have my old Avious membership card.
Any ideas as to recover my Avios points?

Comments

  • Nasqueron
    Nasqueron Posts: 11,043 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You should have put in a formal complaint back then, could try now and see, depends really how long ago they vanished

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • retiredbanker1
    retiredbanker1 Posts: 779 Forumite
    500 Posts Second Anniversary Name Dropper
    Google suggest they will be with BA.

    ''There is no specific deadline for all Lloyds TSB Avios points because the Lloyds Avios reward scheme closed in 2018, and points were transferred to the British Airways Executive Club.''
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