Easyjet cancellation

toozie_2 · 12 October at 8:48PM

Hi, looking for a bit of advice please.

My daughter & 2 young children have gone on a 3 night break to Switzerland flying with Easyjet.

Their flight to come home tonight was cancelled after they arrived at the airport .
She was given 3 options to fly from other airports but had to take trains by herself in the dark with 2 kids to get to the airports.

They also offered her a flight in the morning.
So she's had to book into the nearest airport hotel at £230 for a room for 3.

Can she claim the £230 back please?

josephine82 · 12 October at 8:53PM

I recently had a flight change to the next day with easyJet and had to pay for an additional nights accommodation as they didn’t provide anything. I submitted this as expenses and it was paid back very quickly.

See link here for details and terms;

https://www.easyjet.com/en/help/boarding-and-flying/delays-and-cancellations