Easyjet cancellation

toozie_2

Hi, looking for a bit of advice please.

My daughter & 2 young children have gone on a 3 night break to Switzerland flying with Easyjet.

Their flight to come home tonight was cancelled after they arrived at the airport .
She was given 3 options to fly from other airports but had to take trains by herself in the dark with 2 kids to get to the airports.

They also offered her a flight in the morning.
 So she's had to book into the nearest airport hotel at £230 for a room for 3.

Can she claim the £230 back please? 

josephine82

I recently had a flight change to the next day with easyJet and had to pay for an additional nights accommodation as they didn’t provide anything. I submitted this as expenses and it was paid back very quickly. 

See link here for details and terms; 

https://www.easyjet.com/en/help/boarding-and-flying/delays-and-cancellations

Sam_666

https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/if-your-flights-delayed-or-cancelled/

NoodleDoodleMan

Under EU's Regulation (EC) No. 261/2004 and its UK equivalent.

Keep itemised receipts.

savingsavvysurfer

Lots of good info to help you here

https://flightdelay.expert/types/cancelled-flights

bagand96

savingsavvysurfer said:

Lots of good info to help you here

https://flightdelay.expert/types/cancelled-flights

Hmmm that whole website is designed to try and get you to sign up to their claims management service (which they charge more than 50% of your compensation for!)  Not really upfront and the fees are very well hidden.  

Best to stick with impartial information sites like CAA/Which/MSE.