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No data on previously working Octopus Mini

Slinky
Slinky Posts: 12,042
Part of the Furniture 10,000 Posts Photogenic Name Dropper
Forumite
Sometime this morning my Octopus Mini stopped connecting to my iphone. The light on the mini is white, the message on the app is "Nothing here yet", as though the mini has just been set up.

Has anybody else had this and how did you cure it?  I'm reluctant to try and reboot, as when we moved broadband and I had to re-connect the mini it was a bit of a nightmare and I can't remember how I got it to re-connect again.
Make £2026 in 2026
Prolific £231.51, Octopoints £4.60, Tesco Clubcard challenges £38.80, Airtime £10 TCB £225.19, Everup £77.04, Roadkill £1.77,  Zopa CB £30, Misc £10.11,
Total £629.02  31%

Make £2025 in 2025  Total £2241.23/£2025 110.7%
Prolific £1062.50, Octopoints £6.64, TCB £492.05, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £70, Shopmium £53.06, Everup £106.08, Zopa CB £30, Misc survey £10

Make £2024 in 2024 Total £1410 70%
Make £2023 in 2023 Total: £2606.33 128.8%


Comments

  • Alnat1
    Alnat1 Posts: 4,315
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Forumite
    Scan the QR on the back of the mini and follow the instructions
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22 
    Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries 
    Daikin 8kW ASHP installed Jan 25
    Octopus Cosy/Fixed Outgoing 
  • QrizB
    QrizB Posts: 25,151
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
    Forumite
    Mine stopped sending one day a week or so ago 
    Unplugged it, counted to ten and plugged it back in. It began working again after a few minutes.
    N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.
    Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
  • Bendo
    Bendo Posts: 784
    Eighth Anniversary 500 Posts Name Dropper
    Forumite
    Mine stops working every 6 months or so. A quick switch off and on after 10 seconds always sorts it 
  • greenbee
    greenbee Posts: 19,902
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    Mine has just done this too.
  • Slinky
    Slinky Posts: 12,042
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Forumite
    Thanks very much, turned it off and on again, light went green, then white after a while and maybe half hour later it's working properly again.
    Make £2026 in 2026
    Prolific £231.51, Octopoints £4.60, Tesco Clubcard challenges £38.80, Airtime £10 TCB £225.19, Everup £77.04, Roadkill £1.77,  Zopa CB £30, Misc £10.11,
    Total £629.02  31%

    Make £2025 in 2025  Total £2241.23/£2025 110.7%
    Prolific £1062.50, Octopoints £6.64, TCB £492.05, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £70, Shopmium £53.06, Everup £106.08, Zopa CB £30, Misc survey £10

    Make £2024 in 2024 Total £1410 70%
    Make £2023 in 2023 Total: £2606.33 128.8%


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