Horizon at Tesco Hove "date of breach 15 Sept" "parking charge issue date 6 Oct"

donglefan

There was no screen ticket. As I understand it, the failure by Horizon to send an ANPR notice with 14 days means as long as the keeper does not name the driver, there is no case.  I'd welcome cofirmation of this.

If that's correct, is the recommendation still to contact Tesco first, given that it is essential the driver not be named?

The signage at the location historically conveys 3 hours free and the ANPR duration was under one hour with "faiulre to validate for the duration of stay" (whatever that means.)  According to a local facebook group the parking situation appears to have changed in August 2025.  I could only find a google photo from 2023 though:

 https://www.google.com/maps/place/Tesco+Superstore/@50.8289527,-0.1754848,3a,60y,36.95h,81.62t/data=!3m8!1e1!3m6!1sv8XxBM_oq1ckXK2qD_4tBg!2e0!5s20230601T000000!6shttps://streetviewpixels-pa.googleapis.com/v1/thumbnail?cb_client=maps_sv.tactile&w=900&h=600&pitch=8.379999999999995&panoid=v8XxBM_oq1ckXK2qD_4tBg&yaw=36.95!7i16384!8i8192!4m7!3m6!1s0x4875854939355083:0xe5f7114ba8991894!8m2!3d50.8288769!4d-0.176018!10e5!16s/g/1tjf9qzw!5m1!1e1?entry=ttu&g_ep=EgoyMDI1MTAwOC4wIKXMDSoASAFQAw==

DE_612183

14 days if it's POFA - if they are not relying on POFA then maybe not?

James_Poisson

I imagine this is one of those Tescos where they have a screen where you have to start putting in your VRN in to a terminal when you leave, which flashes up an image of your vehicle, you then validate that image and have so long to vacate. 

But to get the free parking you have to scan a bar code on your store receipt, complicated, yes I wonder why that is?

As above to hold the keeper responsible they need to have sent the NTK within 14 days, if not only the driver can be held responsible, if they don't know who that is they cannot pin it on the keeper by using PoFA.

Coupon-mad

It'll be the same as this one, non-POFA:




The t&cs changed 6 weeks ago.

There are zero entrance signs.

I already showed a shedload of photos of the lack of signs about the recent change at Tesco Hove, in the signage pictures thread.

The lack of signs (no entrance sign; it was removed by Horizon who replaced APCOA) is a winner at POPLA for everyone with a PCN at Tesco Hove this year.

Nobody should be paying these and EVERYONE should be complaining to the Store Manager as my friend did with the above one. Fruitless but do it anyway.

I'm told the Store Manager is Michael Germain and he is fobbing EVERYONE off, so I think victims should KEEP COMPLAINING TO HIM ANYWAY and get it in the Argus and kick up a stink ...

...BUT DO NOT SAY WHO WAS DRIVING:

email: 2700@tesco.com

Contact him.

Get ANGRY about what Tesco have done at this store with no extra signs AT ALL. Zero. See the pics I posted in September that my relative obtained on a recce.

Even if people get a POFA one they'd win on signage - but the Hove ones seem to be non-POFA, due to Horizon staff not processing them quickly, LOL!

Anyway if yours is like the above on the back, it's non-POFA. Appeal as keeper. You win!

donglefan

Thank you Coupon-mad, the notice I was sent was exactly the same, back and front.

Coupon-mad

Easy one.

Seems Horizon haven't processed any of these quickly enough for keeper liability so it's easy to win, as long as you don't say who was driving.