Negative Equity on PCP

amandaevans_2

I have PCP on a Mercedes Benz A Class which was taken out 6 months ago brand new from Marshall Mercedes Benz.
I want to change the vehicle I absolutely hate it as every speed bump and dip leaving a car park scrapes my under carriage unless I am able to move to a 45 degree angle and its still hit or miss as to whether I am going to drag it along the speed bump despite doing like 4 miles an hour maximum.
This appears to be a common thing online with other A-Class owners too.
Its a 2025 plate and done just under 4k mileage and is immaculate.
My settlement quote is £30,258 which includes the rebate of £5,533 however going off the parker guide its valuing my car at approximately £26,245. 
I am happy to stay with Mercedes but I am being told that its unlikely they can help me unless I put another few grand into moving to another car?
Any help would be greatly appreciated as id like to go back to a GLA and increase my monthly payment from £410 to £550 maximum but I am reluctant to put another 2k into another car when I only paid that 6 months ago.
But I can continue to drive a car and have to try to avoid all roads with speedbumps etc its utter madness this.

Ayr_Rage

Hardly immaculate if you've been regularly scraping the underside on speed bumps and the like!

I hope you haven't mentioned that to the dealer.

You've now realised how much cars depreciate as soon as you drive them away.

Staying with MB is probably a good idea as they will hopefully value your loyalty and make it less painful than going elsewhere.

eschaton

Is the suspension right?

I’ve had my A Class for nearly 5 years. I regularly need to drive over speed bumps and never had an issue. On average I’m at about 12mph going over speed bumps. 

Never had a problem either getting on and off the ferry when going on holiday, including driving up to the mezzanine deck when I’ve had to. 

Mildly_Miffed

amandaevans_2 said:

I have PCP on a Mercedes Benz A Class which was taken out 6 months ago brand new from Marshall Mercedes Benz.
I want to change the vehicle I absolutely hate it as every speed bump and dip leaving a car park scrapes my under carriage unless I am able to move to a 45 degree angle and its still hit or miss as to whether I am going to drag it along the speed bump despite doing like 4 miles an hour maximum.
This appears to be a common thing online with other A-Class owners too.

What spec of A-class are we talking about?
Is it one with lowered suspension, AMG-line, or even "full" AMG?

Presumably, you had no such issues with the one you test-drove before ordering your car...?

You can, of course, change your car at any time within the term of the finance - but this is not going to be cost-free. You've had the car for the most expensive proportion of its life, in terms of depreciation.

ThorOdinson

I'd be raising it as a fault with the dealer. It shouldn't scrape speed bumps. Get then to fix the damage to the underside too.

born_again

ThorOdinson said:

I'd be raising it as a fault with the dealer. It shouldn't scrape speed bumps. Get then to fix the damage to the underside too.

All depends on the car. As been stated AMG versions are lowered.
So OP would need to say exactly which car.
So many car posts with issues, but many do not state any car details?

amandaevans_2

eschaton said:

Is the suspension right?

I’ve had my A Class for nearly 5 years. I regularly need to drive over speed bumps and never had an issue. On average I’m at about 12mph going over speed bumps. 

Never had a problem either getting on and off the ferry when going on holiday, including driving up to the mezzanine deck when I’ve had to. 

It’s AMG Line unsure if this is the issue then x

amandaevans_2

It’s a A180 AMG line 2025 plate yes but I’m travelling almost stalling and on test drive I wasn’t taken over a speed bump to know this is a real issue. 

So you think dealer will fix any undercarriage damage FOC? 

paul_c123

You would have more chance claiming off the car park operator or council. Its still incredibly slim that they'd actually pay out though, since you were driving the car and the road was a static feature that other cars seem to manage fine.

eschaton

amandaevans_2 said:

eschaton said:

Is the suspension right?

I’ve had my A Class for nearly 5 years. I regularly need to drive over speed bumps and never had an issue. On average I’m at about 12mph going over speed bumps. 

Never had a problem either getting on and off the ferry when going on holiday, including driving up to the mezzanine deck when I’ve had to. 

It’s AMG Line unsure if this is the issue then x

That’s what I have and had no issues. I’d certainly be getting the garage to check the height. 

motorguy

amandaevans_2 said:

It’s a A180 AMG line 2025 plate yes but I’m travelling almost stalling and on test drive I wasn’t taken over a speed bump to know this is a real issue. 

So you think dealer will fix any undercarriage damage FOC? 

Hows the car almost stalling?  Its an automatic?

No they wont repair any undercarriage damage FOC.