Paid for itvx Primer account does not show up

witchlady

Hello I opened a itvx account and upgrated to itvx Primer paid for the year, nothing is showing in my account that I upgraded. no email came through but the money has gone out of my bank account. As far as I aam aware this is the first time I have signed up I was signed into my account when I made the payment.I have gone to my bank and they are looking into it.ITVX kept saying you may have another account and you was in that one when you paid.I sent them my 3 email accounts to check. Not sure what has happened or have I clicked on a scam account. this is driving me nuts anyonw help? Please Wendy

born_again

Do you still have to watch adverts on your linked account?

PHK

witchlady said:

Hello I opened a itvx account and upgrated to itvx Primer paid for the year, nothing is showing in my account that I upgraded. no email came through but the money has gone out of my bank account. As far as I aam aware this is the first time I have signed up I was signed into my account when I made the payment.I have gone to my bank and they are looking into it.ITVX kept saying you may have another account and you was in that one when you paid.I sent them my 3 email accounts to check. Not sure what has happened or have I clicked on a scam account. this is driving me nuts anyonw help? Please Wendy

How did you upgrade to iTVx Premium? In other words what link did you click on  and where did you get the link to subscribe.