PCN - Smart Parking - keep receivng the same reply

PumpkinGingeA

Hi all,

I’m hoping someone can help. I received a PCN from Smart Parking stating that I didn’t pay enough for my stay. I appealed and provided proof of my £2.50 payment (bank transaction) along with a photo of the parking fees.

They’ve since rejected my appeal, claiming I stayed for 168 minutes but only paid for 120 — even though I paid for up to 4 hours. I appealed again, but they sent the exact same rejection letter.

I’m unsure whether I should just pay or if it’s worth continuing to appeal. Any advice would be greatly appreciated.

Thank you,

Gr1pr

Neither 

Ignore them completely but come back to this thread if or when you receive a Letter of Claim giving you 30 days notice to respond or a Money Claim using MCOL by post from the CNBC in Northampton 

Ignore any interim but powerless debt collectors letters too 

A claim is where this will be resolved 

Coupon-mad

PumpkinGingeA said:

Hi all,

I’m hoping someone can help. I received a PCN from Smart Parking stating that I didn’t pay enough for my stay. I appealed and provided proof of my £2.50 payment (bank transaction) along with a photo of the parking fees.

They’ve since rejected my appeal, claiming I stayed for 168 minutes but only paid for 120 — even though I paid for up to 4 hours. I appealed again, but they sent the exact same rejection letter

Why did you do that? You can't appeal twice to the PPC. If your evidence is as you say it is (the sign said 4 hours cost £2.50?) you should have won at the IAS kangaroo court.

Obviously nobody pays any PPC, all the time this 'scam' industry remains unregulated!

I don't know why posters even suggest that as a thought. I've deleted it from the above quote, as that question doesn't bear a reply!

Have you read the MSE Guide? Where does Martin Lewis tell you to pay? He doesn't.