Sainsburys to Natwest credit card migration

lovethoseshooz

Hi
please help!
my credit card was with Sainsburys, i’ve had no correspondence whatsoever to say it’s migrated to Natwest. I’ve tried 3 telephone numbers to apeak to a person. All cut off when transferring me. My credit card bill is due on the 10/10. My Sainsburys app is no longer working. Does any one have any info on this changeover. I can do an online transfer to pay my bill on time. Tried this and it says their account number and sort code dont match? Thanks for reading. 

flaneurs_lobster

Some general NatWest guff here

https://www.natwest.com/support-centre/sainsburysbank-transfer-scheme/credit-cards.html?q=sainsburys&brand=NATWEST&section=personal&enginekey=wYnTjXmfABgYKBU6GMG3

Does imply that you should be able to set up online/app access for NatWest to manage the credit card. 

Are you anywhere near a NatWest/RBS/Ulster branch?

JazF

I recently contacted NatWest on behalf of my parents who thought they had lost sign in details. 

They said once the accounts had migrated, which has happened today, they would be able to go to NatWest website and register for online banking using their Sainsbury's Credit card number. 

They would then be sent an activation code. 

Unfortunately they didn’t say how they would receive the activation code i.e. text or post, so may not help you in time for 10th. 

vacheron

There is a dedicated Sainsburys to Natwest transfer thread running here.

You may find people in a simlar situation who can assist. 
I have also been affected, but I already have a NatWest account, so it has just appeared there today.