Yahoo folders disappearing.

TELLIT01

Genuinely asking for a friend.

All the content from his Yahoo email has disappeared 3 times now.  First time he thought he'd hit a key and deleted it all, but it's happened twice since.

Yahoo have been pretty unhelpful so I'm asking here whether anybody else has had the same experience, or any suggestions as to possible cause.

Neil_Jones

Have you changed the filter?

If your filter is "unread" and you've read everything, it will show you nothing.

Northern_Wanderer

A number of years ago I lost a number of years worth of emails with yahoo. They couldn't get them back for me.

TELLIT01

Neil_Jones said:

Have you changed the filter?

If your filter is "unread" and you've read everything, it will show you nothing.

I'll get him to check.  It would be great if that is the cause but I doubt it.

TELLIT01

Northern_Wanderer said:

A number of years ago I lost a number of years worth of emails with yahoo. They couldn't get them back for me.

That looks similar to what he has experienced.  The concern it that is has now happened multiple times in just a few months.

Le_Kirk

Of course it was all OK because they were backed up?  I suspect not, but your story reminded me that I hadn't done a back-up for a while.

TELLIT01

I've had a message from him simply saying 'sorted', but no idea of how at this time.  If I get more info I'll post it here in case it helps others.