Meter malfunction?

Lynnfb

Whilst ringing around for quotes British Gas mentioned his quote was based on the National Grid figures from this last year and when I said they were wrong he told me they were the most precise. I then checked Eon Next (my present supplier) and noticed they were using the same assumed annual usage as British Gas. I had a new Smart Meter installed when I started with Eon and it started at 0 and according to my bills it is approx 2000kwh more than the National Grid figures. Could my meter be malfunctioning or are the National Grid figures suspect?

molerat

The estimated use figures on the national database are often way off the mark and best ignored.  Have you checked the bills against the actual meter read ?

Netexporter

Have a look at the meter readings on your bills. If they have an E next to them, they are estimates, probably indicating that the supplier isn't receiving the smart readings. If the readings show an S, then they are getting the readings and should be using those to estimate your future consumption.

FrugaiMacDugal

Lynnfb said:

 I had a new Smart Meter installed when I started with Eon and it started at 0 and according to my bills it is approx 2000kwh more than the National Grid figures.

When was Eon meter installed?