Renault data amd motability

born_again

Sncjw said:

Hi 

I got an email from renault tonight saying there's been a cyber attack and my data has been taken. They cant say what has been taken but can included 

First name & surname
•	Date of birth
•	Gender
•	Phone number
•	Email address
•	Postal address
•	Vehicle Identification Number
•	Vehicle registration number I am now worried what had been taken and I am also a motability customer. I am worried they could use all this data to make fraud claims or even track or attack the car oe house.  Would i be able to get a different car thro8gh motab because of this?

There is a massive thread on a Renault facebook group. One thing that came out is only people effected are getting the email & many are not Motability customers.
Various names have cropped up from dealers to 3rd parties who are used to connect to car for some services. As yet Renault will not confirm who it is.

Suzycoll

Sncjw said:

Hi 

I got an email from renault tonight saying there's been a cyber attack and my data has been taken. They cant say what has been taken but can included 

First name & surname
•	Date of birth
•	Gender
•	Phone number
•	Email address
•	Postal address
•	Vehicle Identification Number
•	Vehicle registration number I am now worried what had been taken and I am also a motability customer. I am worried they could use all this data to make fraud claims or even track or attack the car oe house.  Would i be able to get a different car thro8gh motab because of this?

Hi

I also had this e mail . I only recall one interaction with Renault (test drive)  a while back.

I am also worried & astonished from the replies to your post ! People seem to be casual about your worries.

Yes , hacking is 'common' . Renault is a big company & should look after people's personal information.

I can't directly answer your question sorry but don't think you will get a new car.

I have e mailed Renault DP department to ask what data of mine has been stolen & to request delete all my data 

Best wishes