Courier Scan / Label Created

WLM21

Yesterday I posted off 4 items, all from the same place .. my local PO

On my ebay page, two of the items have the comment "Courier Scan 30 Sept" but for two others, all it shows on ebay is "Label created 30 Sept"

Why the difference

savergrant

Do you have a receipt for posting four items?
Did you print the labels at home or print in store?

It may be that for some reason the post office hasn't scanned all four items. In which case evri/royal mail might scan them into their system once collected, but in ebay's eyes you still have those two packages.

se2020

They all show 'label created' when you order the lables. 

That changes to 'courier scan' as they get scanned. 

Either 2 of yours have not been scanned at the PO or the info has not updated yet.
If they have missed them at the PO they will get scanned again when they get to the local sorting office and it will change then.

Happens to me all the time. I have a box that I leave parcles in for the postman to collect.  He only scans the visible ones on the top so if I have a few stacked in the box only 4 or 5 of them get scanned that day and the rest update overnight. 

WLM21

savergrant said:

Do you have a receipt for posting four items?
Did you print the labels at home or print in store?

It may be that for some reason the post office hasn't scanned all four items. In which case evri/royal mail might scan them into their system once collected, but in ebay's eyes you still have those two packages.

Yes, receipt for all four items

Printed labels at home

The two 'Label created' items were sent with EVRi, which may have an effect on the situation.

Funily enough, I sent off two today at the same PO, one RM and one EVRi and both are showing as 'Courier scan 1 Oct'

swingaloo

This happens to me quite a lot. I suspect that perhaps 2 of the items were Simple Delivery and the other 2 were not. 

With SD it show as soon as the items are scanned. When I pay for a label and print it off at home it does not show as scanned on the Ebay system, it just stays at 'Label created'.