Parking Fine when i wasn't parking - wrong date on camera

shirleyannhughes

 Hi all.   Any help or advice appreciated.

I have today received a parking charge ( private land)  for the 11th September as failure to pay. 

I checked my diary and agree that I parked at the date and time shown.  I also know I paid for the correct parking time ( by visa). 

I always keep my parking tickets in the car in case of discrepancy but when I now look, the entry time is correct but the date on the ticket is actually the 12th  ( not the 11th).  I haven’t mixed up my dates as tickets to the show i was going to are also for the 11th.

Also, when using a pay and display, I do tend to worry that it won’t print my ticket so take a quick photo of the screen as proof of payment.  But the ticket printed ok and I thought no more of it.  Until I got this fine.  

When I’ve brought up the photo it shows ‘printing in progress’ but again, quite clearly the incorrect date of 12th September along with 'printing in progress - no car details).  My mobile data shows this photo was taken on the 11th.  My visa bill corroborates this payment.

I thought of asking the company to check their ANPR so show that I wasn’t there on the 12th ( even though I made a payment and have a ticket) but I don’t know if this would actually prove anything to do with the 11th. 

Does anyone think its worth appealing or should I just pay the £60 which is upsetting enough, (before it goes up to £100).

Incidentally, the fine notice was issued on 19th September but has taken 10 days to arrive so I’ve only got 3 more days to decide.

Thanks all.

Gr1pr

Definitely not a fine,  just an invoice from a private parking company,  so which company   ?

Nobody here will tell you to pay   ( unless they work for a private parking company or debt collector   )

Chances are that it's a faulty machine,  very common problem 

The 14 days is irrelevant really,  it only applies to the mugs settlement figure of £60, whereas you probably don't owe a penny 

You are definitely doing the correct thing in keeping all parking tickets for months,  as a check,  just in case

kryten3000

Hopefully you can prove your whereabouts on the 12th September with a different receipt or Google maps tracking, but this is a systemic failure and issuing this PCN without "reasonable cause" is likely a Data Protection Act breach.  

shirleyannhughes

Gr1pr said:

Definitely not a fine,  just an invoice from a private parking company,  so which company   ?

Nobody here will tell you to pay   ( unless they work for a private parking company or debt collector   )

Chances are that it's a faulty machine,  very common problem 

The 14 days is irrelevant really,  it only applies to the mugs settlement figure of £60, whereas you probably don't owe a penny 

You are definitely doing the correct thing in keeping all parking tickets for months,  as a check,  just in case

which company   ?   Company is Minster Baywatch  (thanks)

Gr1pr

So the NTK PCN letter is from Minster Baywatch,  but what name is on the signs there  ?

Are they Minster Baywatch or are they Bransby Wilson   ?

Is that NTK PCN letter compliant with POFA 2012  ?

There are plenty of ticket machine issues on this forum 

https://forums.moneysavingexpert.com/discussion/comment/81634609#Comment_81634609?utm_source=community-search&utm_medium=organic-search&utm_term=bransby

https://forums.moneysavingexpert.com/discussion/comment/81625563#Comment_81625563?utm_source=community-search&utm_medium=organic-search&utm_term=bransby

NCC1701-A

shirleyannhughes said:

 .....

Also, when using a pay and display, I do tend to worry that it won’t print my ticket so take a quick photo of the screen as proof of payment.  But the ticket printed ok and I thought no more of it.  Until I got this fine.  

When I’ve brought up the photo it shows ‘printing in progress’ but again, quite clearly the incorrect date of 12th September along with 'printing in progress - no car details).  My mobile data shows this photo was taken on the 11th.  My visa bill corroborates this payment.

Your phone metadata (timestamp of 11 Sept) is more reliable than their machine clock (of 12 Sept).

Do not admit to who was driving and appeal as keeper using template and pointing out their data is flawed and they should not have accessed your data from DVLA. You will be quids in when you counterclaim should they be foolish enough to put their clock data infront of a judge.

Half_way

as above never use terms like i parked, she parked, he, husband, wife, daughter, son, or even friend.
not on here or in any appeal or challenge

Coupon-mad

shirleyannhughes said:

 Hi all.   Any help or advice appreciated.

I have today received a parking charge ( private land)  for the 11th September as failure to pay. 

I checked my diary and agree that I parked at the date and time shown.  I also know I paid for the correct parking time ( by visa). 

I always keep my parking tickets in the car in case of discrepancy but when I now look, the entry time is correct but the date on the ticket is actually the 12th  ( not the 11th).  I haven’t mixed up my dates as tickets to the show i was going to are also for the 11th.

Also, when using a pay and display, I do tend to worry that it won’t print my ticket so take a quick photo of the screen as proof of payment.  But the ticket printed ok and I thought no more of it.  Until I got this fine.  

When I’ve brought up the photo it shows ‘printing in progress’ but again, quite clearly the incorrect date of 12th September along with 'printing in progress - no car details).  My mobile data shows this photo was taken on the 11th.  My visa bill corroborates this payment.

I thought of asking the company to check their ANPR so show that I wasn’t there on the 12th ( even though I made a payment and have a ticket) but I don’t know if this would actually prove anything to do with the 11th. 

Does anyone think its worth appealing or should I just pay the £60 which is upsetting enough, (before it goes up to £100).

Incidentally, the fine notice was issued on 19th September but has taken 10 days to arrive so I’ve only got 3 more days to decide

No you haven't. The 14 day period is not a deadline anyone cares about! You won't be paying! There's no dilemma here.

And there is no fine.

But check the signs and show us pics, especially any you can find with the wrong company (Bransby Wilson) on them.

And check the NTK; no need to show us pics of that - please spare us! You can play 'spot the difference' yourself by referring to the NTK pictures thread.