Requesting pointers on appeal (Met Parking)

haudyerwheeshtmin

Hello, I have spent a lot of time on the newbie thread and searching the forum but i am really struggling to determine what my correct next step is.  If anyone feels willing to give me a pointer please do. Many thanks

I received a 'notice to keeper' from Met Parking Services. I parked in a McDonalds car park for 129 minutes and the max stay was 90 minutes. 

I appealed using the exact template in blue on the newbies thread, then was emailed a rebuttal from MET with photos of the car park signage etc. 

the options presented were 1 - pay up 2 - popla appeal or 3 they will seek to recover money.

I am assuming i go through with Popla appeal, but i am struggling to determine what i should write or what approach i should take.

Any hints very welcome.   Car park was near newcastle fyi

Le_Kirk

What did McD's say when you complained to them?  Check the NEWBIE sticky third post for pointers as to how to complete a POPLA appeal but on what grounds will you appeal?  Were you held up by slow service or a queue in the car park trying to exit?