Changed address didn’t receive initial parking tickets…now with solicitors

gbz2025

Hello! I was hoping for some help. 

I moved address mid October and received a parking ticket around this time. I updated my V5 end of that month.

all the parking tickets have gone to my old address which i hadn’t received and now a year later ive had a “notice before claim” letter from gladstones solicitors.

i appealed this with the below email:

i am in receipt of your Letter Before Claim dated ****. I write to formally dispute the alleged debt.

1. Non-receipt of correspondence

While I understand the parking operator may have issued the Notice to Keeper within the statutory timeframe, I never received any correspondence regarding this alleged parking charge, as it was sent to a previous address. As a result, I was unaware of the alleged charge until receiving your letter.

2. Dispute of liability / procedural fairness

Regardless of the timing of the notice, it is unfair and unreasonable to pursue a debt when I was never made aware of the charge and was given no opportunity to address it at the time. Pursuing this claim in such circumstances may constitute unreasonable conduct and a breach of the Pre-Action Protocol for Debt Claims.

3. Request for information

To assist in the resolution of this matter, I request that you provide:

• A copy of the original Notice to Keeper, including proof of posting and date of service.
• Copies of any other correspondence issued regarding this charge.
• Evidence of the parking operator’s authority to issue this charge, including a copy of their contract with the landowner.

Please confirm that you have discontinued proceedings in respect of this matter.

They have responded with:

We write further to your enquiry and emails.

We note your comments and acknowledge that you have recently moved home. Please be advised that all correspondence was issued to the address held by the DVLA at the time the Parking Charge was first raised. It is the responsibility of the registered keeper to update the DVLA of any change of address.

Please find attached evidence as requested.

Whilst your correspondence is noted, it is our Client’s position that the charge was issued correctly.

The sum of £170.00 remains outstanding. Should payment fail to be discharged on or before the 8th October 2025 our Client reserves the right to issue further legal proceedings in which case we kindly suggest you follow the steps on the claim form upon receipt of the same.


this just doesn’t seem fair to me as i didnt even get a chance to see the first letters now i have to pay £170?!

is there any way out of this or do i have any rights? I know advise is to ignore but these companys are just raising CCJs easily now and rather it not get to that.

thank you

Coupon-mad

You need to read post 2 of the NEWBIES thread - breathe! It's a cinch to defend a Gladstones claim, it is free and easier than any appeal. You WANT the claim form.

Did you tell Gladstones to erase the old address, like we advise to do in our template response to LBCs? Do that now. 

gbz2025

I did yes! Thank you gonna have a read now