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Zopa default
Fluffykittens_me
Posts: 53
Forumite
Hi, looking for more advice please. Received an email from Zopa saying account has defaulted and to contact to set up payment plan or for them to offer a discount to settle full amount of 13,176. I am currently waiting for info from trans Union to log my unaffordability complaint with the ombudsman as Zopa have not upheld the complaint. It shows on app as default but not on any of my credit scores. Is now the time to act or wit till its passed on or shows on my credit report? Any help is appreciated thanks.
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There`s no rush to do anything, deep breath, take your time, debt collection is a very s-l-o-w process, nothing`s going to happen if you wait a few weeks to check on that default.
I`d be asking Zopa why they have not complied with the consumer credit act, in particular, sec 87(1) the need for a default notice?.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Great, thanks so much. I'll email them and ask the question.0
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@Sourcrates I did receive a letter weeks ago advising they give me 14 days to contact them or they would issue a default and I've heard nothing more other than emails asking me to contact them. No other letters.0
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Well emails/texts/phone calls can all be ignored.
You only need take any notice if you are written too, in a letter, legally that`s all that matters.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Great thanks.0
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@Sourcrates, this default is now showing on my credit report, can you confirm if I still continue to wait please? No hard copy letters, just another email asking me to contact them same as original post. Thanks again for any advise.0
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There is a requirement to send a hard copy of a default notice in the post, but lenders don`t always follow guidance as they should.Fluffykittens_me said:@Sourcrates, this default is now showing on my credit report, can you confirm if I still continue to wait please? No hard copy letters, just another email asking me to contact them same as original post. Thanks again for any advise.
If its showing on your credit report, then you are good to go, but if I were you I`d wait and see what they choose to do with the account, they could either sell it, or assign it, whatever it is, they must write to you, not just send an email.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Lovely, thankyou for your advice.0
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Hi, Ive finally had a letter from my defaulted Zopa loan to say they have sold it on to Cabot Financial, also one for Vanquis Credit card from PRA Group, I've made a payment to PRA just online. Do I need to contact them both or can I just set up a standing order now and pay whatever I can? Can they still add interest to these even though they've defaulted? Just have to wit foe the rest to follow suit. Thanks for any advise.0
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I'd rather not speak to them if I can help it and do it all online.0
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