Parking eye, Enterprise car rental and West bay holiday park

MamaJudd

Last week I rented a car and drove to west bay holiday park for a 7 day very long awaited break with my daughter. Since my return home I have now received 2 citations from enterprise stating I have traffic violations for west bay holiday park, parkdean holidays, for 14th and 15th, at similar times of the morning.
I dont understand why I am getting these notices.  Will I get one for each day of my stay? If so that will total £245? Also the email states that enterprise will take an administration charge from my bank for each one of these? Can anyone help please, I have really bad mental health, work full time in a low paid job and am worried sick about this. How can I solve this please can someone help x huge gratitude in advance x 

Gr1pr

Enterprise should be naming you as the hirer,  for each and every pcn they receive, so could be several yes, but we haven't seen any NTH pcn , or a redacted picture of the ones that Enterprise received,  or the signs on that private property 

Which parking company   ? Was it Parking Eye   ?

What is the alleged breach of the parking contract on that private property   ?

More information and pictures required in order to advise you better

GSV pictures are from 2 years ago,  so up to date pictures are required 

Presumably the hirer has failed to comply with the parking rules on that site

MamaJudd

This is the second email I have received from enterprise, does this mean they are charging me £35 on top of what parking fine it will be? I'm terrified i won't be able to pay this or pay my bills because of it, I wasn't not made aware of any parking charges on the camp site we stayed at and I have never had this sort of thing before from parkdean sites, is there anything at all that I can do? 

Gr1pr

They are telling you as hirer that they will name the hirer to Parking Eye and that the hirer will receive a Parking Charge Notice from Parking Eye direct,  probably for up to £100 ? But the PE charge is not listed on the picture 

They are also charging the hirer an admin charge of £35 as well

So every daily pcn will incur the same charges,  be it times 1 , 2 or 7

I would suggest that Parking Eye are monitoring the parking on that site and maybe your hire vehicle wasn't registered at the camp office  for authorised parking   ?

You should phone them tomorrow and find out what should have been done on arrival etc, try to get any pcns cancelled,  plus try to get signage pictures emailed over 

As for the Enterprise notifications,  you are waiting for Parking Eye to write to you as hirer, with a Notice to Hirer,  times the number of daily pcns at £100 a time

Parkdean Website 

Parkdean Resorts offers free parking for guests, though specific parking next to your accommodation isn't guaranteed. You must register your vehicle upon arrival, and there are ample parking bays available throughout their holiday parks.  

See this trip advisor review 

https://www.tripadvisor.co.uk/ShowUserReviews-g2356528-d1484647-r953563355-Parkdean_Resorts_West_Bay_Holiday_Park-West_Bay_Bridport_Dorset_England.html

Facebook post

https://www.facebook.com/groups/198888435386213/posts/901179038490479/

Quote 

Our welcome text from them clearly states on arrival enter your registration numbers into the tablets at reception.

I stayed at Parkdean West Bay a few weeks ago for 7 nights. On check in I saw the tablet at reception and asked if I had to register my vehicle? I was told yes but was only going to register for one day because I thought the parking restriction applied to the car park outside the reception and not the whole park! It was only luck that another lady was checking her car in at the same time that I realised I had to scroll down to check my vehicle in for 7 days. The need to register your car on the Park during the whole of you stay is not made clear by the West Bay Reception Staff when you check in despite 3 staff at desk and 2 customers !

I’m at a Parkdean now and I wasn’t asked to register my card number plate at all.

People are parked on the grass presumably because there are zero parking spaces for actual guests as they are taken up all day by people parking up and walking 5 mins to the beach.

The barriers are also supposedly ‘broken’ and reception said the security guy who was supposed to be monitoring the barriers has gone awol!!

So, shockingly anyone can drive in, park in or walk in and out without anyone batting an eyelid….

If you call the reception at Westbay and give them your booking ref of when you stayed they will remove it !

01308 422424

https://www.facebook.com/groups/241736196196998/posts/1688054754898461/