Eternity Fire PCN - Newbies Template and POPLA One Liner has failed

Nijinsky

I parked in Oystermouth car park, Swansea and received a PCN by Eternity Fire. I have never parked in this car park before. The car park was full and I didn't see any signs. On reflection, I should have gone around the car park to check signs and see if there was a pay and display machine.

Anyway, I used the usual newbies first time appeal template which has never let me down before, but this time, Eternity rejected my appeal and sent me a POPLA code. I followed the advise to select "Other" and then typed "This operator has no contract at this site to issue PCNs", which I thought would make Eternity withdraw the charge, but Eternity have responded with the following:

"Signage of notification of change was implemented on site on the 20th of June 2024. Photos of all signs that were posted were taken. 11 permanent signs were placed in the car park detailing the terms and conditions of using the car park for users. ANPR taking note of entry and exit times was started on the 5th of July. All signs have been BPA and Site management approved. Signs are compliant with BPA guidance."

There is no evidence of any contract and the 11 signs are all in tiny font. I have 7 days to appeal. How should I proceed next? Eternity have submitted their BPA "Certificate of Membership", but they need to provide evidence they have a contract with the landowner to issue the PCNs don't they?

Shall I once again type the "This operator has no contract at this site to issue PCNs" line to POPLA, or shall I do a more thorough appeal stating the signs aren't prominent, clear or legible from all parking spaces, like in this thread? Eternity Fire & Security Parc Tawe Retail Park — MoneySavingExpert Forum

Coupon-mad

Eternity have submitted their BPA "Certificate of Membership", but they need to provide evidence they have a contract with the landowner to issue the PCNs don't they?

Yep so just say that, as your comments.

Nijinsky

Coupon-mad said:

Eternity have submitted their BPA "Certificate of Membership", but they need to provide evidence they have a contract with the landowner to issue the PCNs don't they?

Yep so just say that, as your comments.

Thanks, so I will post something like:

"I previously stated this operator has no contract at this site to issue PCNs. Eternity have responded with evidence of their BPA "Certificate of Membership", but they also need to provide evidence they have a contract with the landowner to legally issue the PCNs. Eternity's response fails to prove this."

Does this seem alright?

Appreciate your time and help as always.

Coupon-mad

Yep.         

ChirpyChicken

That will ein