Octopus - selecting new tariff with a few weeks left on current tariff?

boco803

It is not clear to me, but if currently on a fixed tariff with a few weeks remaining, does selecting a new fixed tariff immediately puts you on the new tariff or when your current term expires?

Would appreciate your experiences.

Thanks.

timjim

Normally Octopus will apply the new tariff from when your old tariff expires 

MikeJXE

A few weeks ago I switched to a new fix from a fix that was due to end a few weeks later,.

The switch was immediate. 

On Monday I helped my my friend to switch to a new fix from his current that was due to end on October 25th

The new fix is due to commence on 25th October 

Both instances with Octopus so it’s anybodies guess 

singhini

boco803 said:

It is not clear to me, but if currently on a fixed tariff with a few weeks remaining, does selecting a new fixed tariff immediately puts you on the new tariff or when your current term expires?

Would appreciate your experiences.

Thanks.

i think i was asked from what date i would like the new fix to start (but i did my new fix 2 days before the old fix was ending and so just chose immediately. 

Ayr_Rage

The provider should ask you in the application process when you want to change tariff.

A lot of people miss that box!

Lorian

Or if you email them or ring the just tell them which you want.

squirrelpie

MikeJXE said:

A few weeks ago I switched to a new fix from a fix that was due to end a few weeks later,.

The switch was immediate. 

On Monday I helped my my friend to switch to a new fix from his current that was due to end on October 25th

The new fix is due to commence on 25th October 

Both instances with Octopus so it’s anybodies guess 

Did either of the switches result in a loss, or were both switches done in a way that benefitted the customers?

MikeJXE

I didn’t look for a loss or gain of a few pounds either way for such a short period 

squirrelpie

No but that might explain Octopus' actions?

MikeJXE

Absolutely 

Their couple of pounds here and there means little difference to me but to them it could be millions 

Good luck to them if it keeps the rates low

boco803

Thanks for your replies everyone.

I might click through to the terms to check if they have an option to select active immediately or after current fix.