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Wrong plate same car

Hi, My daughter recently changed her plate to a private plate & when she went to park for free on the road with the Ringo app because she had not updated her private plate she selected her original number plate , received the PCN challenged it provided her documents as it was very recent for the change over  (within 2 weeks) they have refused the to cancel. Surely it's an hour free parking regardless the vehicle is the same one & they are refusing on the basis its the drivers responsibility to ensure correct details are entered . This seems unfair as it's a minor error car parking was free anyway..... what to do please 

Comments

  • Robin9
    Robin9 Posts: 12,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Changing the details on the App would have taken 5 mins.

    Lesson learnt.
    Never pay on an estimated bill. Always read and understand your bill
  • Ralph-y
    Ralph-y Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    take no notice of the above , you have fallen into a national scam that is parking on private land.

    We will need to know who the PPC is and where this dastardly deed took place 

    You both need to look at the newbies thread ..... it will be your guide ......
  • It was on a road not private land the PCN has been issued by the council
  • Ralph-y
    Ralph-y Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    we mostly deal with private parking ...... 

     you need to take this to FTLA at:

    good luck

  • Merlin139
    Merlin139 Posts: 7,280 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi, My daughter recently changed her plate to a private plate & when she went to park for free on the road with the Ringo app because she had not updated her private plate she selected her original number plate , received the PCN challenged it provided her documents as it was very recent for the change over  (within 2 weeks) they have refused the to cancel. Surely it's an hour free parking regardless the vehicle is the same one & they are refusing on the basis its the drivers responsibility to ensure correct details are entered . This seems unfair as it's a minor error car parking was free anyway..... what to do please 
    Did your daughter notify the DVLA and her Insurance company of the change of Registration on the vehicle? This would have been the time to change the registration on her Ringo App.

    Best to appeal in within 14 days or pay the reduced fine. Chalk it up to a lesson learned.
    3.795 kWp Solar PV System. Capital of the Wolds

  • prowla
    prowla Posts: 14,092 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Robin9 said:
    Changing the details on the App would have taken 5 mins.

    Lesson learnt.

    Congratulations on your self-righteousness, but 0/10 for helpfulness on the money saving expert site.
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