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Amazing British Gas incompetence
WiserMiser
Posts: 315 Forumite
in Energy
I left BG several months ago, and recently told my bank to cancel my DD (having collected a further £180 compo).
Today BG sent me two emails. The first threatened that the non-DD tariff would be more expensive and that my credit rating would be trashed if I didn't pay within 14 days of receiving a bill. The second listed the new prices.
Wish I could hold them to their quotation and reduce my bill by 99% ! I'd return in a flash.
Today BG sent me two emails. The first threatened that the non-DD tariff would be more expensive and that my credit rating would be trashed if I didn't pay within 14 days of receiving a bill. The second listed the new prices.
Wish I could hold them to their quotation and reduce my bill by 99% ! I'd return in a flash.Amazing that such a huge organisation doesn't know when customers have left and doesn't even understand decimal currency...
3
Comments
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I suspect at least one of their minimum wage slaves is busting a gut laughing over this & certainly having no intention of telling their boss. Promoted out of trouble doesn't seem to have worked in this case.1
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BG - the gift that keeps on giving
I sold my Centrica shares a little while ago ...N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.1
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