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Insurance renewal payment brought forward two weeks by Insurer on negotiating new quote.

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Comments

  • paul_c123
    paul_c123 Posts: 673 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    Can the OP change the title to something more accurate?
  • 35har1old
    35har1old Posts: 2,113 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 14 September at 1:00AM
    Why do you think it's wrong to payment at the time you made the new purchase? Had you just renewed without negotiating a new deal, then it would have been taken at renewal date.

    You order goods from a retailer the vast majority take payment straight away.
    That's not correct if you phone to renew they take the card details but the payment isn't taken to renewal date
    How would they take it at the renewal date unless you phone and gave card details 
  • 35har1old
    35har1old Posts: 2,113 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Question is have they actually taken the money or does it show pending on your bank account? My various insurances vary - some take payment straight away whilst other do not do so until the date the policy comes into account.
    I can see problems where they do not take it straight away - try to take on the day policy starts and bank refusing due to lack of funds. Then of course what happens if the bank says no and you are then possibly driving without insuflaneurs_lobster said:
    DrEskimo said:

    I just renewed mine with admiral and like the OP after looking on comparison sites and haggling, I got a renewal that was a better price than originally offered so stayed with them. 

    They didn’t take payment until the date of renewal though (2 weeks later). So perhaps it varies by provider?
    Me too, with BofScot. Maybe the driver (!) for immediate payment is the use of a new card.


     
    Perphaps he paid by CC not DC so no issue with lack of funds
  • dillie
    dillie Posts: 25 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 17 September at 11:42AM
    Churchill have admitted their mistakes, apologised and paid me £200 compensation.
    1. They admitted they were advised of the new card number on renewal last year. Because the customer assistant was quoting my old card number I thought (incorrectly as it turned out) that I’d failed to inform them. I was able to forward them last year’s renewal confirmation showing my current card number. 
    2. They admitted they failed to advise me that the payment would be taken on that day. 

    Fair do’s to Churchill, my complaint has been thoroughly checked and I’m pleased to hear that their policies on renewal and improved quotes have not changed.
    Pays to challenge doesnt it?! 
  • born_again
    born_again Posts: 21,579 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    35har1old said:
    Why do you think it's wrong to payment at the time you made the new purchase? Had you just renewed without negotiating a new deal, then it would have been taken at renewal date.

    You order goods from a retailer the vast majority take payment straight away.
    That's not correct if you phone to renew they take the card details but the payment isn't taken to renewal date
    How would they take it at the renewal date unless you phone and gave card details 
    They would use details they hold on system.
    Expired card makes no difference, as they simply get new card details via Visa/Mastercard systems.

    Never read the renewal letter that says. If you are happy with the quote, you do not need to do anything further. Will will take payment on the renewal date.
    Life in the slow lane
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