NS&I login page not working on 12 Sep25

ChewyyBacca

Anyone else getting this error message?

Chrome & safari both giving same error
Used on iPad & mobile, error message is consistent

Ghostcrawler

same here, first thought cookies issue but even after deleting having this issue.  tried on different browser and also mobile.  its always a problem with NS&I as they dont give any heads up or have status page but they have posted a message on X

ColdIron

Yes          

Berwynview

Same - not working for me either 

mon3ysav3r

Yes it is still down 5pm Friday, many hundreds of people have reported the problem to down detector this afternoon https://downdetector.co.uk/status/nsi/ 

Ghostcrawler

its up and working for me now

ChewyyBacca

I checked around 7 pm. It was sporadically working.
Login was successful, Dashboard page visible but technical error message when product links (Direct Saver, Guaranteed Bonds etc) were clicked.

I have guaranteed bonds maturing today, received email at midnight, but no credit to the nominated account.
Unfortunately, the NS&I customer service couldnt help either, since their systems were down too, not just the customer interface

SJMALBA

Currently showing:-

Yorkie1

I've just managed to log in and successfully provide my maturity instructions on my Guaranteed Growth Bond (decided to close it as can get better rate elsewhere). Yesterday, I could log in but couldn't do this.