Horizon Parking Ltd - Pay and display

UrbanAchiever

Brilliant, thank you. 

UrbanAchiever

Having submitted my appeal as above, I have now had the following rejection of my appeal, which doesn't address any of the points I raised.  What should my next steps be?

I do have credit card evidence that a pay and display ticket was bought on the day in question.  Should I submit this?

 

Thank you for your recent correspondence concerning the above-referenced Parking Charge.

 

Review of your Appeal

 

The Parking Charge was issued lawfully and in full and proper accordance with the Private Parking Sector Single Code of Practice issued by the British Parking Association (the ‘BPA’).

 

There are signs located at the entrance to, and within the car park, that state the terms and conditions that apply when parking. 

 

As clearly stipulated on signage within the car park, payment for parking must be made for the full duration of the vehicles stay.  Our systems do not show any evidence of payment made against this vehicle on the incident date.

 

The signs throughout the car park are clear and comply fully with the BPA’s prescribed rules and regulations.  When parking on private land, it is the driver’s responsibility to ensure they adhere to the terms and conditions of the car park concerned.

 

As we have not been provided with the name and a serviceable address for the driver/hirer, under Schedule 4 of the Protection of Freedoms Act 2012, we do have the right, subject to meeting the requirements of the Act, to recover from the Registered Keeper the amount that remains outstanding. We have obtained the name and address of the registered keeper of the vehicle from the DVLA for the purposes of enforcing this charge.

 

Given the above, and whilst we have considered your representations carefully, on this occasion your appeal has been rejected.

  

The Charge Amount and Methods of Payment

 

In good faith, Horizon will hold the charge at the current amount of £85 for a further 14 days from the date of this correspondence to allow you further time to pay.

 

Payment of the outstanding charge can be made using our 24-hour payment line: 020 8106 0789 or online at Horizon Parking Portal 

 

Alternatively, payment can be made via cheque made payable to Horizon Parking Ltd and posted to Horizon Parking Ltd, Finitor House, 2 Hanbury Road, Chelmsford, Essex, CM1 3AE.

 

Additional Types of Appeal

 

If you have no evidence that you wish to submit to us, then you have now reached the end of our appeals procedure.  Although we have rejected your appeal, the Parking On Private Land Appeals (POPLA) provides an independent appeals service. To use this service, you must appeal to POPLA within 28 days of the date of this correspondence.

 

For full instructions on how to appeal to POPLA, please visit their website at www.popla.co.uk. If you would rather progress this matter by post, please contact our Appeals Office and we will send you the necessary paperwork.

 

Your POPLA reference number is 

Gr1pr

Appeal to POPLA,  based on the usual popla appeal points 

If you have proof of payment for the whole period of the time on site, add a copy 

Check your previous replies to see what others mentioned about your case, especially their faulty systems 

But

As you were the hirer and they dont know who was driving,  your main appeal point is non compliance with Pofa2012,  no hirer liability,  because Horizon won't have complied at all, so start off with those aspects,  as seen in previous hirer popla appeals

No blabbing about who was driving,  not at this stage 

Coupon-mad

Just search the forum for something like:

POPLA NTH hirer appeal