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Equiniti
GenX0212
Posts: 187 Forumite
Equiniti couldn't be worse if they tried!
Having advised the death and sent the grant of probate we then instructed them to sell 3 different share holdings:
Company A - worth about £500
Company B - worth about £1500
Company C - worth about £9000
Having advised the death and sent the grant of probate we then instructed them to sell 3 different share holdings:
Company A - worth about £500
Company B - worth about £1500
Company C - worth about £9000
We completed the sale form (single form for all three holdings) after finding the right one on their website (they never actually sent us
any instructions or forms after acknowledging and returning the grant of probate).
any instructions or forms after acknowledging and returning the grant of probate).
We included the original share certificates for Company A and C but inserted a letter because we could not locate the certificate for Company B. All sent in the same envelope Special Delivery.
They have now returned our sale instruction minus ANY of the share certificates we sent with a letter saying they are unable to process the sale of Company C because we haven't sent them the certificate for Company C, no mention of Company A or B whatsoever.
We did send them the share certificate for Company C. I know exactly what we sent them because we took photocopies of the certificates and forms.
Their letter doesn't even have a reference number for us to query and respond to their letter. It just gives a phone number to try to obtain a replacement certificate and which we likely have to pay for.
What a mess!
They have now returned our sale instruction minus ANY of the share certificates we sent with a letter saying they are unable to process the sale of Company C because we haven't sent them the certificate for Company C, no mention of Company A or B whatsoever.
We did send them the share certificate for Company C. I know exactly what we sent them because we took photocopies of the certificates and forms.
Their letter doesn't even have a reference number for us to query and respond to their letter. It just gives a phone number to try to obtain a replacement certificate and which we likely have to pay for.
What a mess!
0
Comments
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Do you mean "Equiniti"?GenX0212 said:Equitini couldn't be worse if they tried!If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales1 -
I did, my spelling mistake (post now edited)lincroft1710 said:
Do you mean "Equiniti"?GenX0212 said:Equitini couldn't be worse if they tried!
but they are still atrocious.....0
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