Notice from UKPC, unable to appeal because I received no response

rpmiles81

Hi, I hope someone can give me a bit of advice here as I have read some of the other posts but am stuck trying to get to POPLA.

I was sent a penalty notice from UKPC for an overstay in their car park where my car had broken down so obviously, had no way of actually moving my car for a long time. I send them a screenshot of the RAC info in the my documents app to appeal then never heard anything.

About 4 or 5 weeks later I get a letter from ZZPS regarding collections as I hadn't payed the fine. I had not received any response about my appeal that I had made to UKPC so I emailed ZZPS telling them that the charge was still in dispute and to not contact me until I have this sorted with UKPC. At this point I complained to UKPC about not receiving a response to my appeal, they took about three weeks to reply to this and they said they sent me a letter in the post, which I never received (highly convenient for them), with a copy of the letter attached. 

The letter said they had refused the appeal anyway but would half the amount again to £30 if I payed or go to POPLA. The problem here is because they took so long to answer me via appeal I no longer have a valid POPLA code. I tried to go through the process yesterday and it has, I expected, expired.

Today I got a letter from GTT Enforcement agency regarding the fine. I emailed UKPC again yesterday in regards to the fact I am unable to through POPLA as the reference has expired and I have no doubt I won't be receiving a response any time soon. 

What would be the best thing to do at this point? I have now got a full breakdown report from RAC to give to whoever but UKPC washed there hands of it and I have no option apart from paying a stupid amount. I was going to contact the enforcement agency but thought I'd post on here first as I remember reading a lot not to contact them at all.

Any help would be gratefully appreciated.

R

Gr1pr

Parking Charge Notice,  not Penalty Notice,  UKPC issue PCNs

There is NO enforcement agency, just a members club,  a trade body,  it's an unregulated industry 

Use the complaint link on the BPA AOS members page to complain about it to UKPC, regardless,  because you need their official reply before you complain to the BPA AOS compliance team online on the BPA website 

You insist on getting a valid popla code 

Ignore the debt collectors letters   ( GCTT is just ZZPS  , powerless debt collectors   )

Then please fill in the current government public survey consultation within the next couple of weeks,  to try to change the system 

Car1980

Every chance POPLA would just refuse your appeal anyway. They don't do mitigating circumstances.

You're just on the road to a DCB Legal court claim that will inevitably be discontinued. 

Unless you get aggressive with DCB Legal when you receive a Letter Before Claim, which is always an option.

rpmiles81

Car1980 said:

Every chance POPLA would just refuse your appeal anyway. They don't do mitigating circumstances.

You're just on the road to a DCB Legal court claim that will inevitably be discontinued. 

Unless you get aggressive with DCB Legal when you receive a Letter Before Claim, which is always an option.

So this isn't something that could lead to a CCJ then as I have documented proof?

ChirpyChicken

rpmiles81 said:

Car1980 said:

Every chance POPLA would just refuse your appeal anyway. They don't do mitigating circumstances.

You're just on the road to a DCB Legal court claim that will inevitably be discontinued. 

Unless you get aggressive with DCB Legal when you receive a Letter Before Claim, which is always an option.

So this isn't something that could lead to a CCJ then as I have documented proof?

Proof is irrelevant
just deal with any court claim if/when it comes

Gr1pr

rpmiles81 said:

Car1980 said:

Every chance POPLA would just refuse your appeal anyway. They don't do mitigating circumstances.

You're just on the road to a DCB Legal court claim that will inevitably be discontinued. 

Unless you get aggressive with DCB Legal when you receive a Letter Before Claim, which is always an option.

So this isn't something that could lead to a CCJ then as I have documented proof?

A CCJ is something that you get if you lost in court and didn't pay in full , promptly 

People who lose in court and pay in full , promptly,  dont get a CCJ because the court process expunges it,  gone, over with, no impact apart from on your bank balance 

1505grandad

Even the latest unregulated CoP (soon to be replaced by a proper regulated PPCoP by the Government) recognise/acknowledge this scam:-

https://www.britishparking.co.uk/write/Documents/AOS/NEW Redesigned Documents/sectorsingleCodeofPractice.pdf

THE SINGLE CODE OF PRACTICE

"F.1 Exempt circumstances

Parking operators should take all reasonable steps to avoid issuing a notice to exempt classes of vehicle (listed below) by scrutinising images and weighing the balance of doubt. 
It is recognised that it may not always be possible for a parking operator’s system to pick up that these circumstances have arisen, and hence issue a notice that should then be withdrawn on appeal, providing that acceptable evidence is shared within the time limits set. Parking charges must not be pursued in relation to vehicles where evidence is provided that they are identified as: 

c) a breakdown assistance or recovery vehicle in use for recovery of a vehicle on the premises that has broken down and cannot safely be driven out without repair;"

Coupon-mad

rpmiles81 said:

Car1980 said:

Every chance POPLA would just refuse your appeal anyway. They don't do mitigating circumstances.

You're just on the road to a DCB Legal court claim that will inevitably be discontinued. 

Unless you get aggressive with DCB Legal when you receive a Letter Before Claim, which is always an option.

So this isn't something that could lead to a CCJ then as I have documented proof?

Of course you don't risk a CCJ by following the official advice in the MSE Guide, checked this Summer by me and (separately) by Martin Lewis.  Did you read it? The MSE Guide is linked at the top of the forum.

But that happened when you complained to the landowner?

Both our NEWBIES FAQS thread and the MSE Guide both shout out that PLAN A is landowner complaint.

You could have this farce cancelled in days.