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Migrating from ESA for UC for daughter with special needs

Hi everyone, my daughter has special needs and I've long been her appointee for her benefits. I recently received a letter asking me to apply for universal credit as ESA is being phased out. Now, I am really confused when it comes to the actual application online. I've created an account in my name using my email address, checked the box that says I am an appointee and completed the rest of the form using answers provided by my daughter. However no where in the application so far does it ask for my daughter (the claimant) name? Have I got this right or am I going horribly wrong? Any help would be appreciated thank you!

Comments

  • huckster
    huckster Posts: 5,345 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It is your daughters application, so the account should have been in your daughters name.

    So don't submit

    Start again.
    The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.
  • toomuchinfo
    toomuchinfo Posts: 206 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I’ve done this for my son recently. I created the account in my son’s name, using my email address and ticked the box to say he has a appointee.
  • Blancmang25
    Blancmang25 Posts: 62 Forumite
    10 Posts Name Dropper
    Mr_Mango said:
    Hi everyone, my daughter has special needs and I've long been her appointee for her benefits. I recently received a letter asking me to apply for universal credit as ESA is being phased out. Now, I am really confused when it comes to the actual application online. I've created an account in my name using my email address, checked the box that says I am an appointee and completed the rest of the form using answers provided by my daughter. However no where in the application so far does it ask for my daughter (the claimant) name? Have I got this right or am I going horribly wrong? Any help would be appreciated thank you!
    I've just completed my sister’s UC migration.
    The account must be in your daughter's name, who is the claimant, so as advised do not submit the claim.
    I wasn't the appointee at the time but still created the account using my email and phone number.
    The DWP (Jobcentre) are very good (I found) at these sort of migrations.
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