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ParkToShop Tesco Hereford HELP

Parked in Tesco Hereford today 8/9/25 and tried to validate my parking ticket by buying £12 worth of food from Tesco but ultimately failed as I was 7 minutes over the 2 hour limit... Unfortunately I was held up due to a first aid incident by the cathedral (I am badly asthmatic) and couldn't return when I was originally planning to (well before the 2 hour mark). I talked to the lovely Tesco sales assistant and she told me to get in touch on ParkToShop's website. Went to find a contact number/email in order to appeal but the website seems to be down? This leaves me no way to get in touch! If I get a fine is it easy to appeal? Thanks everyone. 

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  • Coupon-mad
    Coupon-mad Posts: 154,201 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 September at 2:26PM
    Parked in Tesco Hereford today 8/9/25 and tried to validate my parking ticket by buying £12 worth of food from Tesco but ultimately failed as I was 7 minutes over the 2 hour limit... Unfortunately I was held up due to a first aid incident by the cathedral (I am badly asthmatic) and couldn't return when I was originally planning to (well before the 2 hour mark). I talked to the lovely Tesco sales assistant and she told me to get in touch on ParkToShop's website. Went to find a contact number/email in order to appeal but the website seems to be down? This leaves me no way to get in touch! If I get a fine is it easy to appeal? Thanks everyone. 
    No it isn't easy to appeal, but you'll never pay.

    So go back IN A DIFFERENT CAR TODAY BEFORE THEY CLOSE and ask Tesco CS staff to exempt you on the Horizon keypad thing. They can extend your stay due to your asthma which is a 'protected characteristic' in the Equality Act 2010 (regardless of Blue Badge or not). Speak to a Manager. Politely but firmly insist. Do not leave. Hold up the queue. Exempt the first car, obvs!

    DO NOT DRIVE INTO THE SITE IN THE SAME CAR BUT DON'T FORGET TO VALIDATE THE SECOND CAR!

    Or walk in.

    What do you mean by this because you are allowed TEN minutes grace:

    "but ultimately failed as I was 7 minutes over the 2 hour limit... "

    How do you mean 'failed'?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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