Alliance parking notice to keeper- wrong registration

redpandaman

Hi all,
I received a notice to keeper from Alliancr Parking at Harlyn Bay car park. I think I had probably entered the registration no. Wrong as it was a new car.
I paid for 6 hours or only stayed for just over 1 hour.
I followed their appeals process and provided bank statement that shows I had paid them but have heard nothing back.

Any suggestions on next steps?
Should I just pay it?
Thanks

Coupon-mad

redpandaman said:

Hi all,
I received a notice to keeper from Alliancr Parking at Harlyn Bay car park. I think I had probably entered the registration no. Wrong as it was a new car.
I paid for 6 hours or only stayed for just over 1 hour.
I followed their appeals process and provided bank statement that shows I had paid them but have heard nothing back.

Any suggestions on next steps?
Should I just pay it?

Absolutely NO PAYING, and in future never use an Alliance car park. Horrible firm, IMHO based on all accounts here.

How did you appeal, online?

How long ago?

But did you tell them the reg of the other car to help them see it was a keying error?

savergrant

Coupon-mad said:

redpandaman said:

Hi all,
I received a notice to keeper from Alliancr Parking at Harlyn Bay car park. I think I had probably entered the registration no. Wrong as it was a new car.
I paid for 6 hours or only stayed for just over 1 hour.
I followed their appeals process and provided bank statement that shows I had paid them but have heard nothing back.

Any suggestions on next steps?
Should I just pay it?

Absolutely NO PAYING, and in future never use an Alliance car park. Horrible firm, IMHO based on all accounts here.

How did you appeal, online?

How long ago?

But did you tell them the reg of the other car to help them see it was a keying error?

"think I had probably entered the registration no. Wrong as it was a new car."

I would read that as OP is unsure what registration number they actually entered.