Refund of credit

nemesisfollower

Has anyone had a full  refund of credit from  British  gas and how did you manage it 

QrizB

You've posted in the "other fuels" forum. The moderators will move your post once they spot it.

Yes, I've had a full credit refund from BG in the past. I switched to a different supplier.

Scot_39

nemesisfollower said:

Has anyone had a full  refund of credit from  British  gas and how did you manage it 

At this time of year - unless your leaving them - it is unlikely you would receive a full 100% refund.

Some firms now target 1 month / 5 weeks balance at the end of Mar (Ovo / Octopus), and so would probably now expect 2-3 months in credit by now as we are in autumn and heating season approaches.

mmmmikey

The nature of the fixed direct debit payment method has progressively changed and they are now effectively a form of pre-payment account. You pay for your energy in advance by making a fixed monthly payment but with a small amount of leeway in case you go "overdrawn". On the flip side, you do get a lower rate for paying this way. So in answer to your question you are unlikely to get a full refund unless you switch to another supplier or payment method - or find a way to break the system. What you can often do is negotiate or request a lower monthly payment if you are building up an excessive amount of credit.