Pet Insurance - beware !

nosniborluap

Perfect Pet - Pet Insurance is not so perfect !
First yr I paid £ 11.50 followed by £ 13, 2nd yr. This yr they want £ 17... a 50 % increase in 2 yrs, (I have not made a claim)yet on checking moneysupermarket comparisons, they offered this yr at £11.
On ringing them and waiting 20 mins they gave excuse after excuse and in the end made a statement that they do not cover dogs who enter standard dog shows ! (so they could get out of the conversation although this is not stated in their policy documents) So an hour later I am now covered by another provider via moneysupermarket. Please be aware that these brokers who use underwriters increase pemiums to increase their own profit..... shoparound !  Thank you

sheramber

nosniborluap said:

Perfect Pet - Pet Insurance is not so perfect !
First yr I paid £ 11.50 followed by £ 13, 2nd yr. This yr they want £ 17... a 50 % increase in 2 yrs, (I have not made a claim)yet on checking moneysupermarket comparisons, they offered this yr at £11.
On ringing them and waiting 20 mins they gave excuse after excuse and in the end made a statement that they do not cover dogs who enter standard dog shows ! (so they could get out of the conversation although this is not stated in their policy documents) So an hour later I am now covered by another provider via moneysupermarket. Please be aware that these brokers who use underwriters increase pemiums to increase their own profit..... shoparound !  Thank you

Of course they want to increase thier profit.

They have increasing running costs each year- increased NI, increased utility bills, increased insurance, increased pay outs for increased vet fees.

Those who do not claim support those who do claim.

All insurance is a business.

They are in business to make a profit for the shareholders. They are not a charity to support pet owners.

House insurance increases , csr insurance increases. Why not pet insurance?

Changing company is fine if you have no  pre existing conditions on your pets medical record, whether a claim resulted or not,

You will probably be in the same position next year when your new provider increases your premium for the second year.

35har1old

sheramber said:

nosniborluap said:

Perfect Pet - Pet Insurance is not so perfect !
First yr I paid £ 11.50 followed by £ 13, 2nd yr. This yr they want £ 17... a 50 % increase in 2 yrs, (I have not made a claim)yet on checking moneysupermarket comparisons, they offered this yr at £11.
On ringing them and waiting 20 mins they gave excuse after excuse and in the end made a statement that they do not cover dogs who enter standard dog shows ! (so they could get out of the conversation although this is not stated in their policy documents) So an hour later I am now covered by another provider via moneysupermarket. Please be aware that these brokers who use underwriters increase pemiums to increase their own profit..... shoparound !  Thank you

Of course they want to increase thier profit.

They have increasing running costs each year- increased NI, increased utility bills, increased insurance, increased pay outs for increased vet fees.

Those who do not claim support those who do claim.

All insurance is a business.

They are in business to make a profit for the shareholders. They are not a charity to support pet owners.

House insurance increases , csr insurance increases. Why not pet insurance?

Changing company is fine if you have no  pre existing conditions on your pets medical record, whether a claim resulted or not,

You will probably be in the same position next year when your new provider increases your premium for the second year.

First year is usually at a discounted rate?
For the price quoted what's the level of cover and how much excess is on the policy?
Is it a figure plus a percentage
Ie £100 plus 10%?

MyRealNameToo

nosniborluap said:

Perfect Pet - Pet Insurance is not so perfect !
First yr I paid £ 11.50 followed by £ 13, 2nd yr. This yr they want £ 17... a 50 % increase in 2 yrs, (I have not made a claim)yet on checking moneysupermarket comparisons, they offered this yr at £11.
On ringing them and waiting 20 mins they gave excuse after excuse and in the end made a statement that they do not cover dogs who enter standard dog shows ! (so they could get out of the conversation although this is not stated in their policy documents) So an hour later I am now covered by another provider via moneysupermarket. Please be aware that these brokers who use underwriters increase pemiums to increase their own profit..... shoparound !  Thank you

Whilst they are an intermediary they wouldnt typically be called a broker on the basis they are only selling the product of one insurer. Given complaints about claims is dealt with by them and not the insurer, who's out in Gibraltar, they may be an MGA.

Unfortunately it sounds like you have set yourself up for the same process by choosing another firm randomly based on price. This is a fun game to play until you have made a claim at which point you then are stuck with that firm and whatever price they quote or your not covered for it and related conditions.

35har1old said:

sheramber said:

nosniborluap said:

Perfect Pet - Pet Insurance is not so perfect !
First yr I paid £ 11.50 followed by £ 13, 2nd yr. This yr they want £ 17... a 50 % increase in 2 yrs, (I have not made a claim)yet on checking moneysupermarket comparisons, they offered this yr at £11.
On ringing them and waiting 20 mins they gave excuse after excuse and in the end made a statement that they do not cover dogs who enter standard dog shows ! (so they could get out of the conversation although this is not stated in their policy documents) So an hour later I am now covered by another provider via moneysupermarket. Please be aware that these brokers who use underwriters increase pemiums to increase their own profit..... shoparound !  Thank you

Of course they want to increase thier profit.

They have increasing running costs each year- increased NI, increased utility bills, increased insurance, increased pay outs for increased vet fees.

Those who do not claim support those who do claim.

All insurance is a business.

They are in business to make a profit for the shareholders. They are not a charity to support pet owners.

House insurance increases , csr insurance increases. Why not pet insurance?

Changing company is fine if you have no  pre existing conditions on your pets medical record, whether a claim resulted or not,

You will probably be in the same position next year when your new provider increases your premium for the second year.

First year is usually at a discounted rate?

Many discount the first year heavily and then tail it off over a couple of years rather than going from massive discount to no discount the next year. 

sheramber

35har1old said:

sheramber said:

nosniborluap said:

Perfect Pet - Pet Insurance is not so perfect !
First yr I paid £ 11.50 followed by £ 13, 2nd yr. This yr they want £ 17... a 50 % increase in 2 yrs, (I have not made a claim)yet on checking moneysupermarket comparisons, they offered this yr at £11.
On ringing them and waiting 20 mins they gave excuse after excuse and in the end made a statement that they do not cover dogs who enter standard dog shows ! (so they could get out of the conversation although this is not stated in their policy documents) So an hour later I am now covered by another provider via moneysupermarket. Please be aware that these brokers who use underwriters increase pemiums to increase their own profit..... shoparound !  Thank you

Of course they want to increase thier profit.

They have increasing running costs each year- increased NI, increased utility bills, increased insurance, increased pay outs for increased vet fees.

Those who do not claim support those who do claim.

All insurance is a business.

They are in business to make a profit for the shareholders. They are not a charity to support pet owners.

House insurance increases , csr insurance increases. Why not pet insurance?

Changing company is fine if you have no  pre existing conditions on your pets medical record, whether a claim resulted or not,

You will probably be in the same position next year when your new provider increases your premium for the second year.

First year is usually at a discounted rate?
For the price quoted what's the level of cover and how much excess is on the policy?
Is it a figure plus a percentage
Ie £100 plus 10%?

No idea. It is not my policy or post.