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ebay changed item to 'simple deliver' .. EVRi postage wrong
WLM21
Posts: 1,623 Forumite
I listed an item, with my usual postage, but eBay has changed this to their Simple Delivery and the weight is too low.
EVRi item but weight is slightly over 1 kg
What do i do now ?
EVRi item but weight is slightly over 1 kg
What do i do now ?
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Comments
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To be honest Evri are fairly good at accepting slightly overweight marketplace items- I think ebay have managed their contract to allow for slippage.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.1
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Has the item sold? If not and you are worried you can update the size and weight. However if ebay estimated the size and weight (I.e. you didn't override ebay's siggestion) they will absorb any additional cost. Just out of interest what price was the item and how long had it been listed? For quite some time any new parcel sized item under £750 has been only simple delivery.0
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Listed since May. £12.99 selling pricesavergrant said:If ebay estimated the size and weight (I.e. you didn't override ebay's siggestion) they will absorb any additional cost. Just out of interest what price was the item and how long had it been listed? For quite some time any new parcel sized item under £750 has been only simple delivery.0 -
I have a similar problem but the other way round - my item is letter sized but if I revise it, eBay want to change it to Simple Delivery which has no option for letter size, just large letter size which will up postage by £1, meaning I would make a loss! Yes, they do allow you to opt out for most under £20 items, but not all - I know because I asked them. As usual Ebay are a pain the a** with all their changes!
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I found with some of my listings that if i tried to revise the listing the optout wasn't there, but if I chose to create a similar listing it was. So I relisted some items and ended the original listing.MsMoon said:I have a similar problem but the other way round - my item is letter sized but if I revise it, eBay want to change it to Simple Delivery which has no option for letter size, just large letter size which will up postage by £1, meaning I would make a loss! Yes, they do allow you to opt out for most under £20 items, but not all - I know because I asked them. As usual Ebay are a pain the a** with all their changes!
Thankfully all my items are now in categories which allow the optout.0
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