B&B Fixed rate e bond issue 20

Sillychuckie

Sorry if this has already been asked, I couldn't see it.

I applied for the fixed rate issue 20 bond and got my ID in the post today. I am able to sign in, and see my bond with a £0 balance waiting for my initial deposit.
Their terms say my initial deposit can be from a cheque sent to them, or a direct debit from my linked current account (which I see from online banking with my current account provider has also been set up).

However, on the B&B website, there is no 'Money In' button along the side (as there appears to be on the example they included in the welcome letter).
Has anyone else had any problems?
I am using IE, but have also tried Opera and Mozilla. The button simply isn't there. I see:
Account Summary, Statemtns, Maintenance, Log off.

Thanks. Shall call them tomorrow if still no joy.
SC

Secret_Wookie_2

B&Bs eBonds have to be opened with a cheque (it's so they are certain the money is coming in before they allocate the funds), once it is opened their is no 'money in' button because the bond doesn't allow any additions once it has been opened. If you were to open one of their online accounts, the new Internet saver 2 (6.40%) for example, the 'money in' button will appear!

Hope this helps.

worrypants

yes 2nd poster correct
has to be cheque even if you have other bradford and bigley e savings accounts

How long ago did you apply? I ve just applied for 2 of these bonds but not got the written info yet - many thanks

also with these bonds you can have the monthly interest paid to another account eg not your linked account if you wish

eg linked account - current account

account to have your interest paid into - another savings account with another bank

after much much research this isse 20 e bond looks great to me but I would advise anyone to get in qucik as i dont think they will be around at such a good rate for long

Sillychuckie

OK - Thanks for that. I phoned them to confirm, and you are correct.

They mistakenly sent me their terms and conditions for their standard e-saver, not the bond, so according to the documentation, I should have been able to initially fund it using the online 'Money In' (hence the fact I even know about its existence).
They have confirmed I have the correct fixed rate account and probably just posted the wrong instructions in error.

I applied 3 or 4 days ago, and they opened the account yesterday. Now I need to send a cheque.
I just phoned them again and they said it needs to get to them within 30 days or they close it.

SC.

The_Fiddler_2

Can you have more than one bond?

ManAtHome

Welcome to the 21st century (apart from B&B) - eclicky/online/instant whatever - it's a postal account in disguise. I think I might have the account with them - had to move cash from the esaver back to my bank so I could send them a cheque - alternative with several other providers seems to be a couple of clicks and done.

Anyway, if/when the account happens the esaver surplus has already been transferred - can only assume they don't really need the cash (maybe an April 01 thing?)

worrypants

yes you can have more than one bond I rang them and asked on wednesday

Newly_retired

It is possible , if you open a fixed rate bond from within your log-in, to transfer money out of a B & B e-saver straight into the fixed rate account. I've just done this, when the interest rate on my Internet account dropped. At first I opened a fixed rate account online, but could only pay in by cheque, so I rang them and they told me to log in then open the new account. This worked and so I was able to move my money straight away. But why do they keep changing rates and opening new accounts? I see it is now possible to open a new e-saver at 6.4% again!!!
And yes, you can have more than one fixed rate account.

rarrarrar

B&B may have good rates and a good website to manage your accounts but their application procedures are confusing.
As an existing customer if you open the account after logging on you can only make the one and only deposit allowed by transfer from your esaving account; no top up is allowed.

If you want to fund the bond from a linked account you must apply without logging in and then send a cheque !.

I now have 2 e-bond accounts after assuming I could make a single top up to the ebond after opening it online !.
I know the T&Cs etc say you cant add to the account but I assumed ......
It wouldnt take much for B&B to lay out the different funding routes in a simple format - would save a lot of calls to their Customer services dept as well.

Stavros_3

This is the bond I mentioned a while back 6.8% AER. When I rang them over crimbo the girl stated that it was being withdrawn on the 5th January yet it is still being advertised on the B & B website. Does anyone know if its still going and if so for how long, ta

rarrarrar

Still available yesterday when I rang.
"Apply online , you get a reference number and your money is guaranteed to be accepted as long as cheque received within 30days"