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Would you always claim on insurance for Vet Treatment

Hello All, 

My dog got an ear infection, took to vets expecting a consultation fee & a few £ for ear drops, but total bill over £160. Looking online, this doesn't seem unusual. 

They did suggest claiming on our pet insurance if excess was lower than the total charge. 

Policy is a lifetime plan, the paperwork suggests the yearly charge is fixed, but I could be wrong. 

Excess is £99, so I'd be £61 better off if I claim, but I'm wondering if this could increase the policy costs in the future? 

Thanks
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Comments

  • marcia_
    marcia_ Posts: 3,550 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     If you are not going to use it you should really stop paying for it. 
  • Bue21
    Bue21 Posts: 46 Forumite
    10 Posts First Anniversary
    If the monthly cost is fixed for future years, I would claim. Otherwise I personally wouldn’t. Perhaps it was just my insurance but every time I claimed the renewal quote increased by substantially more than the claim. In the end I decided to self insure and put the premium in a separate account. We did this in the knowledge we could be well out of pocket if something serious happens though.
  • GrubbyGirl_2
    GrubbyGirl_2 Posts: 1,003 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    That seems a lot for ear treatment.  Is your vet Medivet by any chance?  I took mine a few weeks ago, they cleaned the ear and put drops in (single dose you don't need to give drops every day) and it was £91.  My vets are independent, I moved from a Medivet practice as their charges were so high
  • elsien
    elsien Posts: 36,392 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 31 August at 1:51PM
    it depends who your insurance is with. All insurance will go up every year anyway because costs are rising but companies like Petplan don’t hoik up the premiums when you’ve had claims whereas other cheaper ones are more likely to take claims into account. 

    It’s not something you need to decide straight away - there’s been occasions where I’ve decided not to claim but then the dog has had a recurrence of the same issue which has made it more worthwhile. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • 35har1old
    35har1old Posts: 2,058 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 31 August at 3:21PM
    Hello All, 

    My dog got an ear infection, took to vets expecting a consultation fee & a few £ for ear drops, but total bill over £160. Looking online, this doesn't seem unusual. 

    They did suggest claiming on our pet insurance if excess was lower than the total charge. 

    Policy is a lifetime plan, the paperwork suggests the yearly charge is fixed, but I could be wrong. 

    Excess is £99, so I'd be £61 better off if I claim, but I'm wondering if this could increase the policy costs in the future? 

    Thanks
    You would be very lucky if there is no yearly increase
    Petplan claim they won't increase the premium in the event of a claim
    I do doubt this claim as the premium has gone up 
    3 old golden retriever 19 % increase = £178.80
    Ear infection could reoccure within policy year
  • sheramber
    sheramber Posts: 23,010 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Premiums go up due to increased running costs- increased wages for staff, increased NI recently, increase in utility costs:etc. etc

    I knew someone with two spaniels same age mine had several claims and the other had none. 
    The Petplan premiums were exactly the same. 
  • sheramber
    sheramber Posts: 23,010 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hello All, 

    My dog got an ear infection, took to vets expecting a consultation fee & a few £ for ear drops, but total bill over £160. Looking online, this doesn't seem unusual. 

    They did suggest claiming on our pet insurance if excess was lower than the total charge. 

    Policy is a lifetime plan, the paperwork suggests the yearly charge is fixed, but I could be wrong. 

    Excess is £99, so I'd be £61 better off if I claim, but I'm wondering if this could increase the policy costs in the future? 

    Thanks
    Read your policy document as you may find you are required to notify them of any change in the dog’s condition. 

    You may need to notify them , even if you are claiming. 


  • Slinky
    Slinky Posts: 11,157 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    We had a £9.5K claim for cancer treatment for our cat from PetPlan. At renewal the premium went up by £6 per month, which was only marginally more than the previous year when there had been no claims.

    You've reminded me I need to put a claim in for about £160 to PP for current cat. We pay £35 a month for him. I've had a £400 claim already this year, so they're not making much out of us.
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  • Sapindus
    Sapindus Posts: 683 Forumite
    500 Posts Fourth Anniversary Name Dropper
    elsien said:


    It’s not something you need to decide straight away - there’s been occasions where I’ve decided not to claim but then the dog has had a recurrence of the same issue which has made it more worthwhile. 
    I'm surprised you got away with that - my old insurance policy every time we claimed we had to provide a full history from the vet and that would have shown up the previous treatment and it would have been "pre-existing" and disallowed.  My cat was healthy for years but you don't get a no-claims, it just keeps going up as they get older.  In the end the cat was costing me more than the car to insure.  When he finally started getting ill the hassle of claiming was not worth what we got back.  We have a new cat, I'm not going to insure her.  It's a money tree between the vets and the insurance companies.
  • HampshireH
    HampshireH Posts: 4,986 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    We've never claimed and have considered for the last few years dropping the insurance.  We have only kept it because a friend has had our dog when we have been on holiday. But we are basically paying a year of premiums for that one week.

    We wouldn't claim for a low value cost but have it there for anything more. Our policy now charges the excess plus 20% on all claims so low cost claims just wouldn't be worth it anymore 
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